Trắc nghiệm Quản trị thương hiệu Tiếng Anh có đáp án - Phần 2
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Câu 1:In Kevin Lane Keller's Customer-Based Brand Equity (CBBE) model, which element sits at the very top of the pyramid and represents the ultimate relationship and level of identification that the customer has with the brand?
💡 Lời giải chi tiết:
The pinnacle of Keller's CBBE pyramid, representing the intense, active, and loyal relationship between customers and the brand, is known as Brand resonance.
Câu 2:When a company uses an established brand name to introduce a new product within the same product category, such as a new flavor or package size, what is this strategy called?
💡 Lời giải chi tiết:
A branding strategy where the parent brand is used to launch a new product that targets a new segment within a product category the parent brand currently serves is defined as a Line extension.
Câu 3:Which brand architecture structure involves a company owning a portfolio of distinct brands with little to no connection to the corporate name, such as Procter & Gamble managing Tide, Pampers, and Gillette?
💡 Lời giải chi tiết:
A brand architecture strategy where the corporate master brand is invisible to consumers and holds a collection of standalone, distinct brands is called a House of brands.
Câu 4:In the context of brand positioning, what term describes the attributes or benefits that consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand?
💡 Lời giải chi tiết:
Unique associations that distinguish a brand from its competitors and provide a compelling reason for customers to choose it are referred to as Points-of-difference (POD).
Câu 5:According to Jennifer Aaker's Brand Personality framework, which of the following is NOT one of the five core dimensions of brand personality?
💡 Lời giải chi tiết:
Jennifer Aaker's five dimensions of brand personality include Sincerity, Excitement, Competence, Sophistication, and Ruggedness, but do not strictly include Innovation.
Câu 6:What specific type of co-branding strategy involves creating brand equity for materials, components, or parts that are necessarily contained within other branded products, such as 'Intel Inside'?
💡 Lời giải chi tiết:
A special case of co-branding that creates brand equity for materials, components, or parts that are necessarily contained within other branded products is known as Ingredient branding.
Câu 7:Which step of a brand audit provides a comprehensive profile of how all the products and services of a company are marketed and branded, essentially cataloging the current state of the brand portfolio?
💡 Lời giải chi tiết:
The step in a brand audit that involves a current, comprehensive profile of how all the products and services of a company are marketed and branded is the Brand inventory.
Câu 8:What is the short, three-to-five word phrase that captures the irrefutable essence or spirit of the brand positioning, primarily designed to guide employees, such as Nike's 'Authentic Athletic Performance'?
💡 Lời giải chi tiết:
An articulation of the heart and soul of the brand, usually a short 3-5 word phrase used internally to ensure all employees understand the brand's fundamental values, is a Brand mantra.
Câu 9:When a brand extension fails and causes damage to the parent brand's image or equity by confusing consumers or creating negative associations, what is this negative phenomenon called?
💡 Lời giải chi tiết:
The weakening of a brand's reputation or value resulting from the overuse of the brand or a failed extension strategy is known as Brand dilution.
Câu 10:Which criterion for choosing brand elements refers to the extent to which the brand element adds to the brand equity across geographic boundaries and market segments?
💡 Lời giải chi tiết:
The criterion that measures the extent to which the brand element adds value to the brand for new products or in new markets/geographies is Transferability.
Câu 11:In a brand portfolio strategy, what is the term for a 'fighter brand' launched specifically to combat low-priced competitors while protecting the premium price positioning of the flagship brand?
💡 Lời giải chi tiết:
A brand introduced into the market by a company that already has an established brand in the same product category, designed to compete with competitors without damaging the existing brand's market share, is a Flanker brand.
Câu 12:What term describes the process of endowing products and services with the power of a brand, creating differences between products that would otherwise be similar?
💡 Lời giải chi tiết:
The fundamental process of creating a unique name and image for a product in the consumers' mind, mainly through advertising campaigns with a consistent theme, is Branding.
Câu 13:Which type of brand loyalty is characterized by a deep psychological commitment to rebuy or repatronize a preferred product/service consistently in the future, despite situational influences?
💡 Lời giải chi tiết:
Loyalty that is driven by a strong, positive internal attitude and emotional attachment towards the brand, rather than just repeat purchasing habits, is called Attitudinal loyalty.
Câu 14:What is the marketing strategy where a firm creates a separate brand name for a product rather than using the manufacturer's name, often seen in retail as 'private labels' or 'store brands'?
💡 Lời giải chi tiết:
A brand that is owned and managed by a retailer or wholesaler rather than a manufacturer is defined as Private branding.
Câu 15:Which concept refers to the borrowing of brand equity by linking the brand to other entities, such as the country of origin (e.g., German engineering, Swiss watches)?
💡 Lời giải chi tiết:
The method of building brand equity by linking the brand to other entities like sources, people, places, or things is known as leveraging Secondary brand associations.
Câu 16:In the context of brand awareness, what is the ability of consumers to retrieve the brand from memory when given the product category, the needs fulfilled by the category, or a purchase or usage situation as a cue?
💡 Lời giải chi tiết:
The ability of a consumer to correctly generate the brand from memory when prompted by a product category is specifically defined as Brand recall.
Câu 17:Which term describes the internal management process of ensuring that employees understand, embrace, and deliver on the brand promise to customers?
💡 Lời giải chi tiết:
Activities and processes that help inform and inspire employees about brands, ensuring they are aligned with the brand's values, are collectively called Internal branding.
Câu 18:What is the term for the set of all brands and brand lines that a particular firm offers for sale in a particular category or market segment?
💡 Lời giải chi tiết:
The collection of all the brands and brand lines a firm offers for sale in a specific category or market segment is referred to as the Brand portfolio.
Câu 19:In brand equity measurement, what is the term for the specialized research technique that assesses the health of the brand by continuously collecting information from consumers over time?
💡 Lời giải chi tiết:
Longitudinal studies that collect quantitative data from consumers on a regular basis to provide consistent, baseline information about how brands are performing are called Brand tracking.
Câu 20:Which branding concept suggests that a brand needs to maintain a balance between 'Points-of-Parity' (to be considered a legitimate player) and 'Points-of-Difference' (to win)?
💡 Lời giải chi tiết:
The act of designing the company's offering and image to occupy a distinctive place in the mind of the target market, involving both POPs and PODs, is Brand positioning.
Câu 21:What refers to the differential effect that brand knowledge has on consumer response to the marketing of that brand?
💡 Lời giải chi tiết:
The definition of Customer-Based Brand Equity (CBBE) is the differential effect that brand knowledge has on consumer response to the marketing of that brand.
Câu 22:When a brand uses a specific sound, melody, or voice as a distinct brand element to trigger recognition and emotional connection, what is this called?
💡 Lời giải chi tiết:
The use of audio elements such as jingles, sound logos, or distinctive voices to identify and distinguish a brand is known as Sonic branding.
Câu 23:Which brand strategy involves adapting a brand's marketing to local preferences while maintaining its global identity, often summarized by the phrase 'Think Global, Act Local'?
💡 Lời giải chi tiết:
The practice of conducting business according to both local and global considerations is widely referred to as Glocalization.
Câu 24:In the context of protecting brand equity, what legal instrument grants the owner the exclusive right to use a brand name, logo, or slogan in connection with specific goods or services?
💡 Lời giải chi tiết:
A recognizable sign, design, or expression which identifies products or services of a particular source and is legally protected is a Trademark.
Câu 25:What is the risk called when a new product introduced by a brand takes away sales from the existing products of the same brand rather than generating incremental revenue?
💡 Lời giải chi tiết:
The negative impact where a new product eats into the sales and market share of a company's existing products is known as Cannibalization.