Bộ 9 - Trắc nghiệm Marketing B2B Tiếng Anh có đáp án
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Câu 1:What term describes the situation where the demand for industrial products is fundamentally driven by the demand for consumer products?
💡 Lời giải chi tiết:
In B2B marketing, the demand for business goods and services is called derived demand because it originates from the demand for consumer goods. Kết luận Lý giải Derived demand.
Câu 2:In the B2B buying center, which role is responsible for controlling the flow of information to other members?
💡 Lời giải chi tiết:
The gatekeeper is the individual who regulates the flow of information or access to decision-makers within the organizational buying unit. Kết luận Lý giải Gatekeeper.
Câu 3:Which concept refers to the total cost of acquiring, using, maintaining, and disposing of a product over its entire life cycle?
💡 Lời giải chi tiết:
Total Cost of Ownership (TCO) is a comprehensive financial estimate that helps buyers evaluate the long-term value of a purchase beyond its initial price. Kết luận Lý giải Total Cost of Ownership (TCO).
Câu 4:When a business buyer wants to change product specifications, prices, or delivery terms for a previously purchased item, it is known as a:
💡 Lời giải chi tiết:
A modified rebuy occurs when a purchasing organization decides to re-evaluate its options for a product it has bought before, often seeking better terms or features. Kết luận Lý giải Modified rebuy.
Câu 5:Which segmentation variable involves classifying B2B customers based on their industry, company size, and geographic location?
💡 Lời giải chi tiết:
Firmographics are the organizational equivalent of demographics, used to segment B2B markets by objective descriptive criteria like industry and size. Kết luận Lý giải Firmographics.
Câu 6:Which marketing strategy focuses on attracting customers through relevant and helpful content rather than interruptive advertising?
💡 Lời giải chi tiết:
Inbound marketing uses content like blogs, SEO, and social media to pull potential B2B buyers toward the company's solutions organically. Kết luận Lý giải Inbound marketing.
Câu 7:The principle that states a small increase in consumer demand can lead to a much larger increase in industrial demand is called the:
💡 Lời giải chi tiết:
The acceleration principle explains why B2B demand for capital equipment often fluctuates more wildly than the consumer demand that drives it. Kết luận Lý giải Acceleration principle.
Câu 8:Which type of buyer-seller relationship is characterized by high levels of information sharing, trust, and joint problem-solving?
💡 Lời giải chi tiết:
Collaborative relationships involve long-term commitment and mutual investment between partners to achieve shared strategic goals. Kết luận Lý giải Collaborative relationship.
Câu 9:What is the primary goal of Lead Scoring in B2B marketing?
💡 Lời giải chi tiết:
Lead scoring is a methodology used to rank prospects against a scale that represents the value each lead represents to the company. Kết luận Lý giải To rank prospects based on their perceived value to the organization.
Câu 10:Account-Based Marketing (ABM) is best described as a strategy that:
💡 Lời giải chi tiết:
ABM is a highly focused growth strategy in which Marketing and Sales collaborate to create personalized buying experiences for a select set of high-value accounts. Kết luận Lý giải Treats individual high-value accounts as markets of one.
Câu 11:In the organizational buying process, what is an RFP?
💡 Lời giải chi tiết:
A Request for Proposal (RFP) is a formal document issued by a buyer to potential suppliers asking for a detailed solution and price quote. Kết luận Lý giải Request for Proposal.
Câu 12:What does 'JIT' stand for in the context of B2B supply chain management?
💡 Lời giải chi tiết:
Just-in-Time (JIT) is an inventory management strategy that aligns raw-material orders from suppliers directly with production schedules to minimize waste. Kết luận Lý giải Just-in-Time.
Câu 13:Which type of online auction involves one buyer and many sellers, where the price decreases as sellers bid against each other?
💡 Lời giải chi tiết:
Reverse auctions are commonly used in B2B procurement to drive down prices for standardized products by making suppliers compete for the buyer's business. Kết luận Lý giải Reverse auction.
Câu 14:In consultative selling, the primary role of the salesperson is to:
💡 Lời giải chi tiết:
Consultative selling emphasizes building relationships and discovering customer needs before offering tailored solutions to their specific problems. Kết luận Lý giải Act as an advisor who helps solve the customer's business problems.
Câu 15:Which marketing concept involves positioning a company as an authority in its field by sharing deep insights and expertise?
💡 Lời giải chi tiết:
Thought leadership is a B2B content strategy used to build trust and credibility by providing valuable, expert perspectives on industry trends. Kết luận Lý giải Thought leadership.
Câu 16:What is 'channel conflict' in B2B marketing?
💡 Lời giải chi tiết:
Channel conflict occurs when manufacturers bypass or compete with their own distribution partners, leading to tension in the supply chain. Kết luận Lý giải A disagreement between a manufacturer and its distributors.
Câu 17:Using social media platforms like LinkedIn to research prospects and build relationships is known as:
💡 Lời giải chi tiết:
Social selling is the process of developing relationships as part of the sales process, primarily through professional social networks. Kết luận Lý giải Social selling.
Câu 18:Which strategy involves selling a group of related products or services together as a single package solution?
💡 Lời giải chi tiết:
System selling, also known as solutions selling, involves providing a total package of products and services to meet a buyer's complex needs. Kết luận Lý giải System selling.
Câu 19:What metric calculates the total revenue a business can expect from a single customer account over the duration of their relationship?
💡 Lời giải chi tiết:
Customer Lifetime Value (CLV) helps B2B firms decide how much to invest in acquiring and retaining specific customer accounts. Kết luận Lý giải Customer Lifetime Value (CLV).
Câu 20:formal, long-term commitment between two companies to share resources and work toward common goals is called a:
💡 Lời giải chi tiết:
Strategic alliances allow B2B firms to leverage each other's strengths, such as technology or market access, while remaining independent. Kết luận Lý giải Strategic alliance.
Câu 21:In the buying center, the person who has the formal authority to select the supplier and arrange the purchase terms is the:
💡 Lời giải chi tiết:
The buyer role in the purchasing center is specifically designated as the person with the official power to execute the contractual agreement. Kết luận Lý giải Buyer.
Câu 22:Which of the following describes 'market sensing' in a B2B context?
💡 Lời giải chi tiết:
Market sensing is a capability that allows B2B firms to detect trends and changes in the market environment before their competitors do. Kết luận Lý giải A firm's ability to continuously learn about customers and competitors.
Câu 23:market where a product is sold to a diverse range of industries (e.g., computers sold to banks, hospitals, and schools) is called a:
💡 Lời giải chi tiết:
Horizontal markets consist of products or services that are used by many different types of industries across the economy. Kết luận Lý giải Horizontal market.
Câu 24:When a manufacturer sells products directly to end-user businesses without using wholesalers or retailers, they are using a:
💡 Lời giải chi tiết:
Direct channels allow B2B manufacturers to maintain closer relationships with their customers and have more control over the sales process. Kết luận Lý giải Direct distribution channel.
Câu 25:Compared to B2C consumers, B2B buyers are generally motivated more by:
💡 Lời giải chi tiết:
B2B purchasing is typically a rational process focused on how a product will improve the firm's efficiency, quality, or profitability. Kết luận Lý giải Technical specifications and economic logic.