Bộ 2 - Trắc nghiệm Marketing căn bản Tiếng Anh có đáp án
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Câu 1:What is the primary focus of the marketing concept?
💡 Lời giải chi tiết:
The marketing concept emphasizes achieving organizational goals by understanding and satisfying consumer needs and wants more effectively than competitors, leading to 'Achieving organizational goals by satisfying consumer needs and wants'.
Câu 2:Which of the following elements is NOT considered one of the four P’s of the traditional marketing mix?
💡 Lời giải chi tiết:
The traditional marketing mix, known as the 4 P's, consists of Product, Price, Place, and Promotion, making 'People' a component often associated with the 7 P's of services marketing.
Câu 3:What does 'Customer Lifetime Value' (CLV) primarily represent in marketing?
💡 Lời giải chi tiết:
Customer Lifetime Value (CLV) is the projected revenue that a customer will generate throughout their relationship with a company, highlighting the long-term profitability of customer relationships, thus representing 'The total revenue a customer is expected to generate over their lifetime with a company'.
Câu 4:company divides its market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate products or marketing programs. What is this process called?
💡 Lời giải chi tiết:
Market segmentation is the process of dividing a large, heterogeneous market into smaller, more homogeneous segments that can be reached more efficiently and effectively with products and services that match their unique needs, which is 'Market segmentation'.
Câu 5:In a SWOT analysis, which two components are typically considered external factors?
💡 Lời giải chi tiết:
A SWOT analysis examines an organization's internal Strengths and Weaknesses, and external Opportunities and Threats, with Opportunities and Threats representing conditions outside the company.
Câu 6:Which of the following is a component of a company’s macroenvironment?
💡 Lời giải chi tiết:
The macroenvironment includes larger societal forces like demographic, economic, natural, technological, political-legal, and cultural factors that affect the microenvironment, thus 'Economic factors' are a key component.
Câu 7:During which stage of the Product Life Cycle (PLC) do sales typically grow rapidly, and profits peak, attracting new competitors?
💡 Lời giải chi tiết:
The growth stage of the Product Life Cycle is characterized by rapid market acceptance and increasing profits, leading to more competitors entering the market, therefore it is the 'Growth stage'.
Câu 8:What is the primary purpose of branding for a company’s products?
💡 Lời giải chi tiết:
Branding primarily serves to identify the products or services of one seller or group of sellers and differentiate them from those of competitors, thereby creating distinct meaning and value, which is 'To identify and differentiate products from competitors'.
Câu 9:company introduces a new high-tech gadget at a very high price, then gradually lowers the price over time as competitors enter the market. What pricing strategy is this company using?
💡 Lời giải chi tiết:
Market-skimming pricing involves setting a high initial price for a new product to 'skim' maximum revenue layer by layer from segments willing to pay the high price, which defines 'Market-skimming pricing'.
Câu 10:Which element of the promotion mix involves building good relations with the company’s various publics by obtaining favorable publicity, building up a good corporate image, and handling or heading off unfavorable rumors, stories, and events?
💡 Lời giải chi tiết:
Public relations (PR) is the promotional tool that focuses on building and maintaining a positive image and relationships with stakeholders through various communication activities, often without direct payment for media space, making it 'Public relations'.
Câu 11:When a producer sells its products directly to the final consumer without using any intermediaries, what type of marketing channel is being used?
💡 Lời giải chi tiết:
A direct marketing channel involves no intermediary levels, meaning the company sells directly to consumers, such as through its own website or stores, which is a 'Direct marketing channel'.
Câu 12:After purchasing a new car, a consumer feels a sense of unease or doubt, wondering if they made the right choice or if they should have chosen a different model. What is this psychological state called?
💡 Lời giải chi tiết:
Cognitive dissonance is a post-purchase psychological tension or anxiety that results from an inconsistency between their beliefs and actions, often occurring when a consumer is unsure about a purchase decision, therefore it is 'Cognitive dissonance'.
Câu 13:company conducts a survey and interviews its target customers to gather specific information about their preferences for a new product feature. What type of data is the company collecting?
💡 Lời giải chi tiết:
Primary data consists of information collected specifically for the current research purpose, typically through methods like surveys, interviews, or experiments, making it 'Primary data'.
Câu 14:After segmenting the market, a company evaluates the attractiveness of each market segment and selects one or more segments to enter. What is this next step in marketing strategy called?
💡 Lời giải chi tiết:
Market targeting is the process of evaluating each market segment's attractiveness and selecting one or more segments to serve, based on factors like size, growth, structural attractiveness, and company objectives, which is 'Market targeting'.
Câu 15:What does a company’s 'value proposition' primarily communicate to its target customers?
💡 Lời giải chi tiết:
A company's value proposition is the full positioning of a brand, the full mix of benefits on which it is differentiated and positioned, answering 'Why should I buy your brand rather than a competitor’s?' and defining 'The full mix of benefits a company promises to deliver to satisfy its customers’ needs'.
Câu 16:Which digital marketing strategy aims to improve a website’s visibility in search engine results pages organically (unpaid)?
💡 Lời giải chi tiết:
Search Engine Optimization (SEO) is the process of optimizing a website to rank higher in search engine results organically, thereby increasing visibility and attracting more unpaid traffic, which is 'Search Engine Optimization (SEO)'.
Câu 17:firm that considers the ethical and social consequences of its marketing actions and strives to balance consumer wants, company profits, and society’s long-run interests is practicing which concept?
💡 Lời giải chi tiết:
The societal marketing concept holds that a company's marketing decisions should consider consumers' wants, the company's requirements, consumers' long-run interests, and society's long-run interests, promoting sustainable and responsible practices, defining the 'Societal marketing concept'.
Câu 18:What is a key difference between business-to-business (B2B) and business-to-consumer (B2C) marketing regarding the buying process?
💡 Lời giải chi tiết:
B2B buying typically involves more professional buyers, larger purchase quantities, and often a more formal and complex decision-making unit compared to the generally simpler individual B2C purchase process, indicating that 'B2B buying usually involves more professional buyers and formal processes'.
Câu 19:If a company focuses too narrowly on its existing products and loses sight of underlying consumer needs, it is suffering from what marketing phenomenon?
💡 Lời giải chi tiết:
Marketing myopia is the mistake of paying more attention to the specific products a company offers than to the benefits and experiences produced by these products, leading to a failure to adapt to changing customer needs, which is 'Marketing myopia'.
Câu 20:What is the concept of carefully integrating and coordinating all the company’s communication channels to deliver a clear, consistent, and compelling message about the organization and its products?
💡 Lời giải chi tiết:
Integrated Marketing Communications (IMC) refers to the strategic process of managing all communications with the customer to ensure consistency across different media and promotional tools, thereby maximizing impact, defining 'Integrated Marketing Communications (IMC)'.
Câu 21:marketing tool that visually displays the perceptions of customers or potential customers about products or brands is known as a what?
💡 Lời giải chi tiết:
A perceptual map is a visual representation used in marketing to show how target consumers perceive competing brands or products based on key attributes, making it a 'Perceptual map'.
Câu 22:company with the largest market share, which leads the market in price changes, new product introductions, and distribution coverage, is typically identified as what?
💡 Lời giải chi tiết:
A market leader is the firm in an industry with the largest market share, that usually takes the lead in price changes, new product introductions, distribution coverage, and promotional spending, which identifies it as a 'Market leader'.
Câu 23:At the most basic level, a product is fundamentally what, according to marketing principles?
💡 Lời giải chi tiết:
From a marketing perspective, a product is primarily defined by the core customer value it provides, which addresses a problem or satisfies a need, going beyond its physical attributes, and is 'A solution to a customer problem or need'.
Câu 24:Providing short-term incentives to encourage the purchase or sale of a product or service is the definition of which promotional tool?
💡 Lời giải chi tiết:
Sales promotion consists of short-term incentives to encourage the purchase or sale of a product or service, often used to create a quicker response from buyers, which defines 'Sales promotion'.
Câu 25:In the consumer buying decision process, what is the stage where consumers realize they have a problem or need that can be satisfied by a product or service?
💡 Lời giải chi tiết:
The consumer buying decision process begins with problem recognition, where the buyer perceives a difference between their actual and desired state, triggering a need, which is 'Problem recognition'.