Bộ 8 - Trắc nghiệm Nguyên lý Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions more effectively than competitors?
💡 Lời giải chi tiết:
According to the analysis by Philip Kotler, the marketing concept focuses on a customer-centered 'sense and respond' philosophy rather than a product-centered 'make and sell' philosophy. Kết luận Lý giải The Marketing Concept
Câu 2:In the PESTEL framework, which factor involves changes in the population's age, gender, race, and occupation?
💡 Lời giải chi tiết:
Demographic factors represent the study of human populations in terms of size, density, location, and other statistics that define market segments. Kết luận Lý giải Demographic factors
Câu 3:company that divides its market into different units such as nations, states, regions, or cities is practicing which type of segmentation?
💡 Lời giải chi tiết:
Geographic segmentation involves dividing a market into different geographical units to tailor products and marketing to specific locations. Kết luận Lý giải Geographic segmentation
Câu 4:What is the second stage of the buyer decision process, occurring after the consumer recognizes a problem or need?
💡 Lời giải chi tiết:
Once a need is recognized, consumers typically move to the information search stage to identify potential solutions and products. Kết luận Lý giải Information search
Câu 5:Which level of the product includes additional consumer services and benefits such as a warranty, repair services, and a toll-free help line?
💡 Lời giải chi tiết:
The augmented product goes beyond the physical item by offering supporting services and benefits that enhance the overall customer experience. Kết luận Lý giải Augmented product
Câu 6:When a firm sets a high price for a new product to maximize revenue from segments willing to pay the high price, it is using which strategy?
💡 Lời giải chi tiết:
Market-skimming involves setting high initial prices to 'skim' revenues layer by layer from the market, often used for innovative technology. Kết luận Lý giải Market-skimming pricing
Câu 7:Which promotional strategy involves the manufacturer using the sales force and trade promotion to induce intermediaries to carry and sell the product to end users?
💡 Lời giải chi tiết:
A push strategy focuses on 'pushing' the product through marketing channels to final consumers by incentivizing wholesalers and retailers. Kết luận Lý giải Push strategy
Câu 8:In the Product Life Cycle (PLC), during which stage do sales rise quickly, and profits peak as the product gains market acceptance?
💡 Lời giải chi tiết:
The growth stage is characterized by rapid market acceptance, increasing sales, and the realization of maximum unit profits. Kết luận Lý giải Growth stage
Câu 9:The characteristic of services that refers to the fact that services cannot be seen, tasted, felt, or smelled before they are purchased is known as what?
💡 Lời giải chi tiết:
Intangibility is a core service characteristic meaning that services lack physical form and cannot be evaluated by the five senses before purchase. Kết luận Lý giải Intangibility
Câu 10:According to the BCG matrix, a business unit with a high market share in a low-growth market is classified as a what?
💡 Lời giải chi tiết:
Cash Cows are established and successful units that generate more cash than they need to maintain their market share in a mature industry. Kết luận Lý giải Cash Cow
Câu 11:Which growth strategy involves increasing sales of current products to current market segments without changing the product?
💡 Lời giải chi tiết:
Market penetration seeks to increase sales by focusing on existing products and existing customers through tactics like price cuts or increased advertising. Kết luận Lý giải Market penetration
Câu 12:What type of marketing research is used to gather preliminary information that will help define problems and suggest hypotheses?
💡 Lời giải chi tiết:
Exploratory research is the initial stage of research used to gain insights, clarify concepts, and develop hypotheses for more formal investigation. Kết luận Lý giải Exploratory research
Câu 13:The tendency of people to interpret information in a way that supports what they already believe is called what?
💡 Lời giải chi tiết:
Selective distortion describes the tendency of people to adapt incoming information to fit their existing mindsets and beliefs. Kết luận Lý giải Selective distortion
Câu 14:The full positioning of a brand - the full mix of benefits on which it is positioned - is known as the brand's what?
💡 Lời giải chi tiết:
A value proposition is the set of benefits or values a company promises to deliver to consumers to satisfy their needs. Kết luận Lý giải Value proposition
Câu 15:distribution channel that has no intermediary levels, where the company sells directly to consumers, is called a what?
💡 Lời giải chi tiết:
A direct marketing channel occurs when a producer sells products directly to the end consumer without any middlemen like wholesalers or retailers. Kết luận Lý giải Direct marketing channel
Câu 16:Which concept of promotional tools coordinates all communication channels to deliver a clear, consistent, and compelling message about the organization and its products?
💡 Lời giải chi tiết:
IMC ensures that all forms of communications and messages are carefully linked together to provide a unified brand experience for the customer. Kết luận Lý giải Integrated Marketing Communications (IMC)
Câu 17:Which strategy involves a company offering different versions of the same product to various customer segments at different prices?
💡 Lời giải chi tiết:
Product-form pricing occurs when different versions of a product are priced differently, even if the difference in costs is minimal. Kết luận Lý giải Product-form pricing
Câu 18:Business demand that ultimately comes from the demand for consumer goods is referred to as what?
💡 Lời giải chi tiết:
Derived demand means that the demand for industrial products is driven by the demand for the final consumer products they help produce. Kết luận Lý giải Derived demand
Câu 19:What is the process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction?
💡 Lời giải chi tiết:
CRM is the overall process of managing detailed information about individual customers and carefully managing customer 'touch points' to maximize loyalty. Kết luận Lý giải Customer Relationship Management (CRM)
Câu 20:When a company uses an existing brand name to launch a new or modified product in a new category, it is called a what?
💡 Lời giải chi tiết:
A brand extension leverages the equity of a successful current brand to enter a completely different product category. Kết luận Lý giải Brand extension
Câu 21:Which promotional tool includes building good relations with the company's various publics by obtaining favorable publicity and building a good corporate image?
💡 Lời giải chi tiết:
Public relations (PR) focuses on managing the organization's reputation and building positive relationships with stakeholders through non-paid media. Kết luận Lý giải Public relations
Câu 22:Disintermediation occurs when which of the following happens?
💡 Lời giải chi tiết:
Disintermediation is the displacement of traditional resellers from a marketing channel by radical new types of intermediaries or by direct selling. Kết luận Lý giải Product or service producers cut out intermediaries and go directly to final buyers
Câu 23:In the context of behavioral segmentation, dividing the market based on when buyers get the idea to buy or actually make their purchase is called what?
💡 Lời giải chi tiết:
Occasion segmentation groups buyers according to the specific times or events when they purchase or use a product. Kết luận Lý giải Occasion segmentation
Câu 24:The customer's evaluation of the difference between all the benefits and all the costs of a marketing offer relative to those of competing offers is called what?
💡 Lời giải chi tiết:
Customer-perceived value is a subjective assessment where consumers weigh the perceived utility of a product against the costs of acquiring it. Kết luận Lý giải Customer-perceived value
Câu 25:Which concept holds that consumers will favor products that are available and highly affordable, requiring management to focus on production and distribution efficiency?
💡 Lời giải chi tiết:
The production concept is one of the oldest orientations that assumes consumers prefer products that are easy to find and low in cost. Kết luận Lý giải The Production Concept