Bộ 1 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy suggests that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do?
💡 Lời giải chi tiết:
According to the framework established by Philip Kotler, this customer-centric philosophy focuses on delivering superior value compared to competitors, which defines the Kết luận Lý giải: The Marketing Concept
Câu 2:In a SWOT analysis, which of the following components are considered external factors that a company cannot directly control?
💡 Lời giải chi tiết:
In strategic planning, strengths and weaknesses are internal to the organization while the external environment provides the Kết luận Lý giải: Opportunities and Threats
Câu 3:Dividing a market into different groups based on social class, lifestyle, or personality characteristics is known as which type of segmentation?
💡 Lời giải chi tiết:
Based on marketing theory, segmenting consumers by their internal traits and lifestyle preferences is categorized as Kết luận Lý giải: Psychographic segmentation
Câu 4:At which stage of the Product Life Cycle (PLC) do sales typically peak while profits begin to level off or decline due to increased marketing outlays to defend the product against competition?
💡 Lời giải chi tiết:
According to the PLC model, the maturity stage is characterized by a slowdown in sales growth because the product has achieved acceptance by most potential buyers. Kết luận Lý giải: Maturity stage
Câu 5:Which pricing strategy involves setting a high initial price for a new product to reap maximum revenues layer by layer from the segments willing to pay the high price?
💡 Lời giải chi tiết:
Under this strategy, companies set high prices to 'skim' revenues from the top of the market before lowering prices to attract more price-sensitive customers. Kết luận Lý giải: Market-skimming pricing
Câu 6:The differential effect that knowing the brand name has on customer response to the product and its marketing is referred to as:
💡 Lời giải chi tiết:
According to branding experts, the value premium that a company generates from a product with a recognizable name as compared to a generic equivalent is known as Kết luận Lý giải: Brand equity
Câu 7:Which element of the promotion mix involves building good relations with the company's various publics by obtaining favorable publicity and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations focuses on building a positive corporate image and managing communication with stakeholders to maintain goodwill. Kết luận Lý giải: Public relations
Câu 8:The process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine is called:
💡 Lời giải chi tiết:
In digital marketing, SEO is the practice of increasing both the quality and quantity of website traffic through organic search engine results. Kết luận Lý giải: Search engine optimization (SEO)
Câu 9:In the '7Ps' of services marketing, which element refers to the environment in which the service is delivered and where the firm and customer interact?
💡 Lời giải chi tiết:
In services marketing, physical evidence provides tangible cues to customers about the quality of the intangible service experience. Kết luận Lý giải: Physical evidence
Câu 10:According to the BCG Growth-Share Matrix, what are low-growth, high-share businesses or products that produce a lot of cash that the company uses to pay its bills and support other SBUs?
💡 Lời giải chi tiết:
Cash cows are established business units that require little investment to maintain their market share and generate significant profit. Kết luận Lý giải: Cash cows
Câu 11:Using the Ansoff Product/Market Expansion Grid, a company that tries to increase sales of current products to current market segments without changing the product is following which strategy?
💡 Lời giải chi tiết:
Market penetration involves seeking more sales from existing customers through tactics like increased promotion or price reductions for existing products. Kết luận Lý giải: Market penetration
Câu 12:What is the term for the buyer discomfort caused by post-purchase conflict, often occurring when a consumer wonders if they made the right choice between competing brands?
💡 Lời giải chi tiết:
Cognitive dissonance occurs when a consumer experiences psychological tension after a purchase, leading them to seek reassurance that their choice was correct. Kết luận Lý giải: Cognitive dissonance
Câu 13:In business-to-business (B2B) marketing, the demand for business products that ultimately comes from the demand for consumer goods is known as:
💡 Lời giải chi tiết:
According to industrial marketing principles, organizational demand is called derived demand because it is dependent on the consumer's need for the end product. Kết luận Lý giải: Derived demand
Câu 14:Which distribution strategy involves giving only a limited number of dealers the right to distribute the company's products in their territories, often seen in luxury goods?
💡 Lời giải chi tiết:
Exclusive distribution is used when producers want to maintain high control over service levels and outputs while enhancing the brand's image. Kết luận Lý giải: Exclusive distribution
Câu 15:The concept under which a company carefully integrates and coordinates its many communications channels to deliver a clear, consistent, and compelling message is called:
💡 Lời giải chi tiết:
IMC ensures that all forms of communications and messages are strategically linked together to provide a unified voice to consumers. Kết luận Lý giải: Integrated Marketing Communications (IMC)
Câu 16:In Porter's Five Forces model, if there are only a few large buyers who purchase in large volumes, which force is considered to be high?
💡 Lời giải chi tiết:
When buyers are concentrated or purchase in large quantities, they have significant leverage to negotiate lower prices or higher quality. Kết luận Lý giải: Bargaining power of buyers
Câu 17:company's full positioning of a brand—the full mix of benefits on which it is positioned—is called its:
💡 Lời giải chi tiết:
The value proposition is the unique set of benefits or values a brand promises to deliver to consumers to satisfy their needs. Kết luận Lý giải: Value proposition
Câu 18:Factors such as age, gender, race, and occupation that describe a population belong to which part of the marketing macro-environment?
💡 Lời giải chi tiết:
Demographics involves the study of human populations in terms of size, density, location, and other statistical characteristics relevant to marketers. Kết luận Lý giải: Demographic environment
Câu 19:Which marketing tool is used to show consumer perceptions of a company's brand versus those of competing products on important buying dimensions?
💡 Lời giải chi tiết:
Marketers use perceptual maps to visualize how different brands are positioned in the minds of consumers relative to competitors. Kết luận Lý giải: Perceptual map
Câu 20:What is the term for the value of the entire stream of purchases a customer makes over a lifetime of patronage?
💡 Lời giải chi tiết:
Customer lifetime value estimates the total profit a company can expect from a single customer throughout the duration of the relationship. Kết luận Lý giải: Customer lifetime value
Câu 21:Which marketing concept holds that marketing strategy should deliver value to customers in a way that maintains or improves both the consumer's and society's well-being?
💡 Lời giải chi tiết:
The societal marketing concept challenges firms to balance company profits, consumer wants, and the long-term interests of society. Kết luận Lý giải: Societal marketing concept
Câu 22:When a company adjusts its product offerings and communications to meet the specific needs and conditions of a foreign market, it is practicing:
💡 Lời giải chi tiết:
Product adaptation involves modifying a product to fit local tastes, laws, or technical requirements in international markets. Kết luận Lý giải: Product adaptation
Câu 23:promotion strategy that calls for spending a lot on consumer advertising and promotion to induce final consumers to buy the product, creating a demand vacuum that 'pulls' the product through the channel, is called a:
💡 Lời giải chi tiết:
In a pull strategy, the manufacturer directs its marketing activities toward final consumers to entice them to buy the product from retailers. Kết luận Lý giải: Pull strategy
Câu 24:The number of versions offered for each product in a company's product line refers to the product mix:
💡 Lời giải chi tiết:
Product depth is the variety of sizes, colors, and models offered within each individual product line. Kết luận Lý giải: Depth
Câu 25:If demand for a product hardly changes with a relatively small change in its price, the demand is said to be:
💡 Lời giải chi tiết:
Inelastic demand occurs when the percentage change in quantity demanded is less than the percentage change in price. Kết luận Lý giải: Inelastic