Bộ 7 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do?
💡 Lời giải chi tiết:
The marketing concept is a customer-centered 'sense and respond' philosophy that focuses on finding the right products for your customers rather than the right customers for your product. Kết luận Lý giải Marketing concept
Câu 2:In a SWOT analysis, which of the following represents external factors that the company may be able to exploit to its advantage?
💡 Lời giải chi tiết:
Opportunities consist of favorable external factors or trends that a company could use to gain a competitive advantage in the marketplace. Kết luận Lý giải Opportunities
Câu 3:Which type of market segmentation involves dividing a market into different groups based on social class, lifestyle, or personality characteristics?
💡 Lời giải chi tiết:
Psychographic segmentation looks beyond basic demographics to group consumers based on their internal motivations, lifestyle choices, and personality traits. Kết luận Lý giải Psychographic segmentation
Câu 4:During which stage of the Product Life Cycle (PLC) do sales growth typically slow down because the product has achieved acceptance by most potential buyers?
💡 Lời giải chi tiết:
The maturity stage is characterized by a peak in sales volume and a subsequent slowdown in growth as the market becomes saturated. Kết luận Lý giải Maturity
Câu 5:In the BCG Growth-Share Matrix, what name is given to high-share businesses or products in low-growth markets that generate a lot of cash?
💡 Lời giải chi tiết:
Cash cows are established and successful units that require less investment to hold their market share and produce a large amount of cash for the company. Kết luận Lý giải Cash Cows
Câu 6:What pricing strategy involves setting a high initial price for a new product to reap maximum revenues from the segments willing to pay the high price?
💡 Lời giải chi tiết:
Market-skimming pricing is effective when the product's quality and image support its high price and there are enough buyers who want the product at that price. Kết luận Lý giải Market-skimming pricing
Câu 7:Which element of the promotion mix involves building good relations with the company's various publics by obtaining favorable publicity and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations focuses on building a positive corporate image and managing communication with stakeholders to maintain a favorable reputation. Kết luận Lý giải Public relations
Câu 8:According to the Ansoff Product/Market Expansion Grid, which strategy focuses on identifying and developing new market segments for current company products?
💡 Lời giải chi tiết:
Market development involves expanding into new geographic areas or targeting new demographic segments with existing products. Kết luận Lý giải Market development
Câu 9:In Maslow's hierarchy of needs, which level involves the need for belongingness, love, and affection?
💡 Lời giải chi tiết:
Social needs represent the human desire for emotional relationships and being part of a group, following the fulfillment of physiological and safety requirements. Kết luận Lý giải Social needs
Câu 10:What term describes the differential effect that knowing the brand name has on customer response to the product and its marketing?
💡 Lời giải chi tiết:
Brand equity is a measure of a brand's ability to capture consumer preference and loyalty, leading to higher value for the firm. Kết luận Lý giải Brand equity
Câu 11:According to Michael Porter's basic competitive strategies, which strategy involves the firm working hard to achieve the lowest production and distribution costs?
💡 Lời giải chi tiết:
Cost leadership allows a firm to price lower than its competitors and win a large market share or achieve higher margins. Kết luận Lý giải Cost leadership
Câu 12:In marketing research, what is the term for information that is collected for the specific purpose at hand?
💡 Lời giải chi tiết:
Primary data is original research gathered directly by the marketer to address a specific problem or opportunity currently being investigated. Kết luận Lý giải Primary data
Câu 13:Which channel structure consists of producers, wholesalers, and retailers acting as a unified system to maximize efficiency?
💡 Lời giải chi tiết:
A vertical marketing system (VMS) integrates different stages of production and distribution to reduce conflict and increase control. Kết luận Lý giải Vertical marketing system
Câu 14:Which promotion strategy involves using the sales force and trade promotion to move the product through channels toward final consumers?
💡 Lời giải chi tiết:
A push strategy focuses on 'pushing' the product through the distribution chain by incentivizing intermediaries to carry and sell it. Kết luận Lý giải Push strategy
Câu 15:Which service characteristic refers to the fact that services cannot be seen, tasted, felt, heard, or smelled before they are purchased?
💡 Lời giải chi tiết:
Intangibility is a core challenge in service marketing, as customers cannot evaluate the quality of a service physically before consumption. Kết luận Lý giải Intangibility
Câu 16:What concept represents the total combined customer lifetime values of all of the company's current and potential customers?
💡 Lời giải chi tiết:
Customer equity measures the future value of the company's customer base, suggesting that the firm should manage customers as long-term assets. Kết luận Lý giải Customer equity
Câu 17:Laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society are part of which PESTEL environment?
💡 Lời giải chi tiết:
The political environment encompasses the laws and regulations that set the rules for business operations and protect various interests in society. Kết luận Lý giải Political environment
Câu 18:Which of the following actors is considered part of a company's micro-environment?
💡 Lời giải chi tiết:
The micro-environment consists of actors close to the company, such as suppliers, intermediaries, and competitors, that affect its ability to serve customers. Kết luận Lý giải Competitors
Câu 19:What psychological process describes the tendency of people to interpret information in a way that will support what they already believe?
💡 Lời giải chi tiết:
Selective distortion occurs when consumers twist incoming information to fit their existing mindsets and brand prejudices. Kết luận Lý giải Selective distortion
Câu 20:What is the primary goal of Integrated Marketing Communications (IMC)?
💡 Lời giải chi tiết:
IMC ensures that all promotional tools work together harmoniously to convey a unified brand message across all touchpoints. Kết luận Lý giải To deliver a clear, consistent, and compelling message about the brand
Câu 21:Which growth strategy involves starting up or buying businesses outside of the company's current products and markets?
💡 Lời giải chi tiết:
Diversification is the most risky growth strategy as it requires the company to enter unfamiliar markets with unfamiliar products. Kết luận Lý giải Diversification
Câu 22:In the transition from the traditional 4Ps to the customer-centric 4Cs, which 'P' corresponds directly to 'Communication'?
💡 Lời giải chi tiết:
The 4Cs model shifts the focus from the seller's promotion activities to the two-way communication desired by the buyer. Kết luận Lý giải Promotion
Câu 23:Which marketing concept holds that a company should make marketing decisions by considering consumers' wants, the company's requirements, and society's long-run interests?
💡 Lời giải chi tiết:
The societal marketing concept balances company profits, consumer wants, and the long-term welfare of society. Kết luận Lý giải Societal marketing concept
Câu 24:Which dimension of the product mix refers to how closely related the various product lines are in end use, production requirements, or distribution channels?
💡 Lời giải chi tiết:
Consistency measures the synergy between different product lines within a company's total portfolio. Kết luận Lý giải Consistency
Câu 25:If a small change in price leads to a large change in the quantity demanded, the demand is said to be:
💡 Lời giải chi tiết:
Elastic demand indicates that consumers are highly sensitive to price changes, often switching to substitutes when prices rise. Kết luận Lý giải Elastic