Bộ 3 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which component of holistic marketing focuses on building mutually satisfying long-term relationships with key constituents like customers and partners?
💡 Lời giải chi tiết:
According to Philip Kotler, relationship marketing aims to build long-term, deep-rooted connections with customers, employees, and partners to ensure sustainable business success. Kết luận Lý giải: Relationship marketing
Câu 2:In the BCG Matrix, a business unit that has a high relative market share in a low-growth market is classified as which of the following?
💡 Lời giải chi tiết:
Based on the Boston Consulting Group framework, cash cows generate more cash than is required to maintain their market share in mature industries. Kết luận Lý giải: Cash Cow
Câu 3:company sets a high initial price to target 'innovators' before gradually lowering it to reach more price-sensitive segments; what is this strategy called?
💡 Lời giải chi tiết:
Market-skimming pricing is a strategy where a firm charges the highest initial price that customers will pay and then lowers it over time. Kết luận Lý giải: Market-skimming pricing
Câu 4:When Starbucks introduces its existing coffee products into new geographical territories like Italy, which Ansoff Matrix growth strategy is being applied?
💡 Lời giải chi tiết:
Market development involves seeking new customers for existing products by entering new geographical areas or market segments. Kết luận Lý giải: Market development
Câu 5:What is the primary objective of 'positioning' within the STP marketing framework?
💡 Lời giải chi tiết:
Positioning is the act of designing a company's offering and image so that it occupies a meaningful competitive position in the target customers' minds. Kết luận Lý giải: To occupy a clear and distinctive place in the minds of target consumers
Câu 6:What term describes the psychological discomfort a consumer experiences after a purchase when they have doubts about whether they made the right choice?
💡 Lời giải chi tiết:
Cognitive dissonance in marketing refers to the state of post-purchase tension or anxiety regarding the wisdom of a purchase decision. Kết luận Lý giải: Cognitive dissonance
Câu 7:In business-to-business (B2B) markets, the demand for steel is ultimately determined by the demand for consumer goods like automobiles; what is this concept called?
💡 Lời giải chi tiết:
Derived demand occurs in organizational markets where the demand for industrial goods is driven by the demand for consumer products. Kết luận Lý giải: Derived demand
Câu 8:Which distribution strategy involves placing a product in as many outlets as possible to ensure maximum brand exposure and convenience?
💡 Lời giải chi tiết:
Intensive distribution is commonly used for convenience products like snacks and soft drinks to make them available whenever and wherever consumers want them. Kết luận Lý giải: Intensive distribution
Câu 9:According to Levitt and Kotler, what level of a product represents the fundamental problem-solving service or benefit that consumers are really buying?
💡 Lời giải chi tiết:
The core benefit is the most basic level of a product that addresses the primary need or want the consumer is looking to satisfy. Kết luận Lý giải: Core benefit
Câu 10:'pull strategy' primarily focuses its promotional efforts on which of the following groups to create demand?
💡 Lời giải chi tiết:
A pull strategy directs marketing activities toward end users to induce them to buy the product, thereby 'pulling' it through the channel. Kết luận Lý giải: Final consumers
Câu 11:Which component of the PESTEL analysis framework would include factors like changing demographics, lifestyle trends, and consumer attitudes?
💡 Lời giải chi tiết:
Social factors in a macro-environment analysis encompass the cultural and demographic aspects that influence consumer needs and market size. Kết luận Lý giải: Social
Câu 12:In a SWOT analysis, which quadrant identifies external factors that the company could exploit to its advantage?
💡 Lời giải chi tiết:
Opportunities are external conditions or trends that a business can leverage to improve its performance or competitive position. Kết luận Lý giải: Opportunities
Câu 13:What marketing approach involves developing and promoting products based on their environmental sustainability and eco-friendliness?
💡 Lời giải chi tiết:
Green marketing consists of all activities designed to generate and facilitate any exchanges intended to satisfy human needs or wants with minimal detrimental impact on the natural environment. Kết luận Lý giải: Green marketing
Câu 14:Segmenting a market based on variables such as social class, lifestyle, or personality characteristics is known as which type of segmentation?
💡 Lời giải chi tiết:
Psychographic segmentation divides buyers into different groups based on their psychological traits and life preferences. Kết luận Lý giải: Psychographic segmentation
Câu 15:Using prices like '$9.99' instead of '$10.00' to make the price seem significantly lower in the consumer's mind is an example of which strategy?
💡 Lời giải chi tiết:
Psychological pricing uses the emotional response of consumers to specific price points to influence their perception of value. Kết luận Lý giải: Psychological pricing
Câu 16:Which characteristic of services means that they cannot be stored for later sale or use, such as an unsold seat on a flight?
💡 Lời giải chi tiết:
Perishability refers to the fact that service capacity is lost if it is not used within a specific time frame. Kết luận Lý giải: Perishability
Câu 17:What is the process of improving a website's visibility in a search engine's unpaid results to drive organic traffic?
💡 Lời giải chi tiết:
SEO focuses on optimizing various elements of a website so it ranks higher in natural search engine results for relevant keywords. Kết luận Lý giải: Search Engine Optimization (SEO)
Câu 18:What term describes the added value endowed to products and services, reflected in how consumers think, feel, and act with respect to the brand?
💡 Lời giải chi tiết:
Brand equity is the intangible asset representing the value of a brand based on consumer perception and loyalty. Kết luận Lý giải: Brand equity
Câu 19:product in a high-growth market with a low relative market share is often considered a 'problem child' or which of the following in the BCG matrix?
💡 Lời giải chi tiết:
Question marks require significant investment to increase market share in rapidly growing industries. Kết luận Lý giải: Question Mark
Câu 20:Which strategy focuses on creating 'uncontested market space' and making the competition irrelevant rather than fighting in an existing industry?
💡 Lời giải chi tiết:
Proposed by Kim and Mauborgne, Blue Ocean Strategy seeks to create new demand and capture new value through innovation. Kết luận Lý giải: Blue Ocean Strategy
Câu 21:What metric represents the total net profit a company expects to earn from a customer throughout their entire relationship with the brand?
💡 Lời giải chi tiết:
CLV is a critical metric for understanding the long-term financial worth of a customer base to the organization. Kết luận Lý giải: Customer Lifetime Value (CLV)
Câu 22:During which stage of the Product Life Cycle (PLC) do sales growth slow down or level off as the product has achieved acceptance by most potential buyers?
💡 Lời giải chi tiết:
The maturity stage is characterized by intense competition and market saturation, leading companies to focus on defending market share. Kết luận Lý giải: Maturity
Câu 23:If a company like Coca-Cola adds new versions of its existing soft drink (e.g., Diet Coke, Cherry Coke), it is increasing which dimension of its product mix?
💡 Lời giải chi tiết:
Product depth refers to the number of versions offered of each product in the company's product line. Kết luận Lý giải: Depth
Câu 24:What is the practice of conducting business according to both local and global considerations, such as McDonald's offering 'Teriyaki Burgers' in Japan?
💡 Lời giải chi tiết:
Glocalization involves adapting global marketing strategies to meet the specific cultural and legal requirements of local markets. Kết luận Lý giải: Glocalization
Câu 25:Information that already exists somewhere, having been collected for another purpose, is referred to as which type of data?
💡 Lời giải chi tiết:
Secondary data provides a cost-effective starting point for research but may not be specific enough for the current problem. Kết luận Lý giải: Secondary data