Bộ 4 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy focuses on the idea that consumers will favor products that offer the most quality, performance, and innovative features?
💡 Lời giải chi tiết:
According to Philip Kotler, the product concept assumes that customers prefer products of greater quality and that the organization should devote its energy to making continuous product improvements. Kết luận Lý giải The product concept
Câu 2:In a SWOT analysis, which of the following is considered an external factor that could potentially provide a competitive advantage?
💡 Lời giải chi tiết:
Opportunities represent external environmental factors that a company can exploit to improve its market position or profitability. Kết luận Lý giải Opportunities
Câu 3:What term describes the psychological tension or anxiety a consumer feels after making a difficult purchasing decision?
💡 Lời giải chi tiết:
Cognitive dissonance is the discomfort caused by a post-purchase conflict when consumers wonder if they made the right choice between competing brands. Kết luận Lý giải Cognitive dissonance
Câu 4:Which type of market segmentation divides buyers into groups based on their knowledge, attitudes, uses, or responses to a specific product?
💡 Lời giải chi tiết:
Behavioral segmentation focuses on consumer behaviors such as usage rate, loyalty status, and benefits sought. Kết luận Lý giải Behavioral segmentation
Câu 5:In the BCG Matrix, products or businesses that have a low market share in high-growth markets are classified as what?
💡 Lời giải chi tiết:
Question marks are business units that operate in high-growth markets but have a low relative market share, requiring significant investment to grow. Kết luận Lý giải Question marks
Câu 6:Which level of a product consists of the additional consumer services and benefits built around the core and actual product?
💡 Lời giải chi tiết:
The augmented product includes non-physical aspects like warranties, delivery, and after-sale service that provide extra value. Kết luận Lý giải The augmented product
Câu 7:What pricing strategy involves setting a high initial price for a new product to reap maximum revenues from segments willing to pay the high price?
💡 Lời giải chi tiết:
Market-skimming pricing targets the top of the market before gradually lowering the price to reach more price-sensitive segments. Kết luận Lý giải Market-skimming pricing
Câu 8:distribution strategy where a producer uses as many outlets as possible to ensure maximum product exposure is called what?
💡 Lời giải chi tiết:
Intensive distribution is commonly used for convenience products like snacks or soft drinks to make them available whenever and wherever customers want them. Kết luận Lý giải Intensive distribution
Câu 9:Which element of the promotion mix involves building good relations with the company's various publics by obtaining favorable publicity?
💡 Lời giải chi tiết:
Public relations (PR) focuses on managing the corporate image and building relationships with various stakeholders through unpaid media coverage. Kết luận Lý giải Public relations
Câu 10:In the Ansoff Matrix, which strategy involves selling existing products to new geographical markets or market segments?
💡 Lời giải chi tiết:
Market development seeks growth by identifying and developing new market segments for current company products. Kết luận Lý giải Market development
Câu 11:What is the term for the differential effect that knowing the brand name has on customer response to the product and its marketing?
💡 Lời giải chi tiết:
Brand equity is a measure of the brand's ability to capture consumer preference and loyalty, adding value to the product. Kết luận Lý giải Brand equity
Câu 12:Which characteristic of services refers to the fact that they cannot be stored for later sale or use?
💡 Lời giải chi tiết:
Perishability means that if a service is not used (like an empty hotel room or airplane seat), its value is lost forever. Kết luận Lý giải Perishability
Câu 13:When a company uses its existing brand name to launch a new product in a completely different category, it is called what?
💡 Lời giải chi tiết:
A brand extension leverages the strength of an established brand name to enter new product categories. Kết luận Lý giải Brand extension
Câu 14:What is the primary objective of 'Market Penetration' according to the Ansoff Growth Matrix?
💡 Lời giải chi tiết:
Market penetration focuses on increasing market share within the existing customer base using current products. Kết luận Lý giải To increase sales of existing products to existing markets
Câu 15:Which stage of the Product Life Cycle (PLC) is typically characterized by rapid market acceptance and increasing profits?
💡 Lời giải chi tiết:
The growth stage is where early adopters continue to buy and conventional consumers begin to follow their lead, leading to a sharp rise in sales. Kết luận Lý giải Growth
Câu 16:What does 'Derived Demand' mean in the context of business-to-business (B2B) marketing?
💡 Lời giải chi tiết:
In B2B markets, the demand for industrial products is driven by the demand for the final consumer products they help produce. Kết luận Lý giải Demand for business goods that ultimately comes from the demand for consumer goods
Câu 17:In Integrated Marketing Communications (IMC), what is the main goal of coordinating various promotional tools?
💡 Lời giải chi tiết:
IMC ensures that all brand messages and images across different channels are unified and reinforce each other. Kết luận Lý giải To deliver a clear, consistent, and compelling message about the brand
Câu 18:Which of the following is a major disadvantage of using 'Primary Data' in marketing research?
💡 Lời giải chi tiết:
Unlike secondary data which already exists, primary data must be collected from scratch for a specific purpose, requiring more resources. Kết luận Lý giải The data collection is usually more expensive and time-consuming
Câu 19:What concept suggests that firms should provide value to customers in a way that maintains or improves both the consumer's and society's well-being?
💡 Lời giải chi tiết:
The societal marketing concept considers the long-term interests of society alongside consumer wants and company requirements. Kết luận Lý giải The societal marketing concept
Câu 20:Which type of 'Competitive Advantage' is achieved by being the lowest-cost producer in the industry?
💡 Lời giải chi tiết:
Cost leadership involves achieving the lowest production and distribution costs to win market share through lower prices or higher margins. Kết luận Lý giải Cost leadership advantage
Câu 21:What occurs when a product or service producer cuts out traditional intermediaries and goes directly to final buyers?
💡 Lời giải chi tiết:
Disintermediation is the removal of middle layers in a distribution channel, often made possible by the growth of e-commerce. Kết luận Lý giải Disintermediation
Câu 22:In the 'Five Forces' model by Michael Porter, which force refers to the ease with which buyers can switch to a competitor's product?
💡 Lời giải chi tiết:
The threat of substitutes arises when there are alternative products from different industries that perform the same function for the customer. Kết luận Lý giải Threat of substitute products
Câu 23:Which marketing strategy focuses on a very narrow segment and offers a highly specialized mix to meet their specific needs?
💡 Lời giải chi tiết:
Concentrated marketing involves going after a large share of one or a few smaller segments or niches. Kết luận Lý giải Concentrated (Niche) marketing
Câu 24:What is the term for a set of buyers sharing common needs or characteristics that the company decides to serve?
💡 Lời giải chi tiết:
A target market consists of the specific groups of customers that a business intends to target with its marketing efforts. Kết luận Lý giải Target market
Câu 25:Which element of the 7Ps of service marketing refers to the environment in which the service is delivered and where the firm and customer interact?
💡 Lời giải chi tiết:
Physical evidence provides tangible cues about the quality of the intangible service, such as the cleanliness of a restaurant. Kết luận Lý giải Physical evidence