Bộ 12 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:According to the holistic marketing concept, which dimension refers to the task of hiring, training, and motivating able employees who want to serve customers well?
💡 Lời giải chi tiết:
Based on the framework by Kotler and Keller, internal marketing emphasizes that marketing must be practiced by everyone in the organization, specifically focusing on the internal staff. Kết luận Lý giải Internal marketing
Câu 2:The concept of 'marketing myopia', first introduced by Theodore Levitt, suggests that businesses often fail because they focus on which of the following?
💡 Lời giải chi tiết:
Theodore Levitt argued that companies defined their business too narrowly by focusing on their products rather than the underlying customer needs they satisfy. Kết luận Lý giải Product features and the company's own needs
Câu 3:In the marketing micro-environment, which group consists of any entity that has an actual or potential interest in or impact on an organization's ability to achieve its objectives?
💡 Lời giải chi tiết:
According to Kotler, publics include financial, media, government, and local groups that can influence the company's performance. Kết luận Lý giải Publics
Câu 4:When a company divides the market based on consumer variables such as social class, lifestyle, or personality characteristics, what type of segmentation is being used?
💡 Lời giải chi tiết:
Psychographic segmentation groups buyers into different segments based on psychological or lifestyle traits. Kết luận Lý giải Psychographic segmentation
Câu 5:'Unique Selling Proposition' (USP) is a marketing strategy intended to inform customers about which specific aspect of a product?
💡 Lời giải chi tiết:
A USP focuses on a singular, compelling benefit that differentiates the brand from its rivals in the mind of the consumer. Kết luận Lý giải A specific benefit that makes it stand out from competitors
Câu 6:hotel offers free Wi-Fi, a complimentary breakfast, and a 24-hour fitness center to its guests. In the context of the five product levels, these additional services represent which level?
💡 Lời giải chi tiết:
The augmented product level includes additional consumer services and benefits that exceed customer expectations and differentiate the offer. Kết luận Lý giải Augmented product
Câu 7:Which pricing strategy involves setting a high price for a new, high-end product to target customers who are less price-sensitive and desire status?
💡 Lời giải chi tiết:
Prestige pricing is a psychological strategy where high prices are used to convey an image of quality and exclusivity. Kết luận Lý giải Prestige pricing
Câu 8:What is the name of the distribution structure in which a single firm owns and operates consecutive stages of production and distribution?
💡 Lời giải chi tiết:
A corporate vertical marketing system (VMS) integrates successive stages of production and distribution under single ownership. Kết luận Lý giải Corporate VMS
Câu 9:Which promotional tool is primarily focused on building good relations with the company's various publics by obtaining favorable publicity and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations (PR) is designed to manage the image of the company and foster positive relationships with the community. Kết luận Lý giải Public relations
Câu 10:In the Boston Consulting Group (BCG) Matrix, strategic business units that have a low market share in high-growth markets are categorized as what?
💡 Lời giải chi tiết:
Question Marks require significant investment to increase market share in rapidly growing industries where they currently hold a weak position. Kết luận Lý giải Question Marks
Câu 11:smartphone company decides to introduce its existing high-end phone model into a brand new geographical region where it has never operated before. According to the Ansoff Matrix, this is an example of:
💡 Lời giải chi tiết:
Market development involves selling existing products to new market segments or geographical areas. Kết luận Lý giải Market development
Câu 12:Which psychological process describes the tendency of people to interpret information in a way that supports what they already believe?
💡 Lời giải chi tiết:
Selective distortion occurs when consumers twist information to fit their personal meanings or existing beliefs. Kết luận Lý giải Selective distortion
Câu 13:In a business buying center, which role is responsible for controlling the flow of information to other members of the group?
💡 Lời giải chi tiết:
Gatekeepers, such as secretaries or technical personnel, have the power to prevent sellers or information from reaching the buying center. Kết luận Lý giải Gatekeepers
Câu 14:During which stage of the Product Life Cycle (PLC) do sales start to climb quickly as early adopters continue to buy and new consumers follow their lead?
💡 Lời giải chi tiết:
The growth stage is characterized by rapid market acceptance and increasing profits as sales rise significantly. Kết luận Lý giải Growth stage
Câu 15:If a famous soft drink brand introduces a new 'Lemon-Lime' flavor under its existing brand name, which brand development strategy is it using?
💡 Lời giải chi tiết:
A line extension occurs when a company introduces additional items in a given product category under the same brand name. Kết luận Lý giải Line extension
Câu 16:What is the primary difference between Search Engine Optimization (SEO) and Search Engine Marketing (SEM)?
💡 Lời giải chi tiết:
SEO involves optimizing content for free organic results, whereas SEM is a broader term that includes paid search results like PPC. Kết luận Lý giải SEO focuses on organic rankings while SEM includes paid advertising
Câu 17:In service marketing, the fact that services cannot be stored for later sale or use refers to which characteristic?
💡 Lời giải chi tiết:
Perishability means that if a service capacity is not used, it is lost forever, such as an empty seat on a flight. Kết luận Lý giải Perishability
Câu 18:Which pricing strategy involves adding a standard markup to the total cost of the product?
💡 Lời giải chi tiết:
Cost-plus pricing, or markup pricing, is the simplest method where a fixed percentage is added to the unit cost. Kết luận Lý giải Cost-plus pricing
Câu 19:manufacturer of candy bars wants its products to be available in as many retail outlets as possible (supermarkets, gas stations, vending machines). Which distribution strategy are they following?
💡 Lời giải chi tiết:
Intensive distribution aims to provide maximum product exposure by placing goods in every possible outlet. Kết luận Lý giải Intensive distribution
Câu 20:Integrated Marketing Communications (IMC) requires a company to:
💡 Lời giải chi tiết:
IMC ensures that all brand messages across different platforms are unified and reinforce each other. Kết luận Lý giải Coordinate all communication channels to deliver a clear and consistent message
Câu 21:In a SWOT analysis, a company's outdated manufacturing technology would be categorized as a:
💡 Lời giải chi tiết:
A weakness is an internal factor that places the company at a disadvantage relative to others or its own goals. Kết luận Lý giải Weakness
Câu 22:What does the term 'Customer Lifetime Value' (CLV) represent in marketing management?
💡 Lời giải chi tiết:
CLV measures the total long-term economic value of a customer to a firm. Kết luận Lý giải The net present value of the stream of future profits expected over the customer's entire relationship
Câu 23:Which type of marketing research data is collected specifically for the current research project at hand?
💡 Lời giải chi tiết:
Primary data is information collected firsthand for the specific purpose of the study being conducted. Kết luận Lý giải Primary data
Câu 24:The marketing strategy that involves standardizing the core product globally while adapting some elements to local markets is known as:
💡 Lời giải chi tiết:
Glocalization captures the 'think global, act local' approach, balancing global efficiency with local relevance. Kết luận Lý giải Glocalization
Câu 25:company sells a basic printer at a very low price but charges a high price for the ink cartridges required to use it. This is an example of:
💡 Lời giải chi tiết:
Captive-product pricing involves setting low prices for main products and high markups on the supplies necessary for their use. Kết luận Lý giải Captive-product pricing