Bộ 14 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do?
💡 Lời giải chi tiết:
According to popular marketing analysis, the marketing concept focuses on a customer-centered 'sense and respond' philosophy rather than a product-centered 'make and sell' philosophy, which leads to the Conclusion: Marketing concept.
Câu 2:In the BCG growth-share matrix, what term is used for high-growth, high-share businesses or products that often require heavy investment to finance their rapid growth?
💡 Lời giải chi tiết:
According to the Boston Consulting Group matrix, businesses in high-growth markets with a high market share are classified as stars because they require significant investment to maintain their leadership, which leads to the Conclusion: Stars.
Câu 3:What is the process of dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate marketing programs?
💡 Lời giải chi tiết:
According to standard marketing theory, the first step in creating a customer-driven marketing strategy is dividing the total market into smaller, manageable groups, which leads to the Conclusion: Market segmentation.
Câu 4:Which environment consists of the larger societal forces that affect the entire microenvironment, including demographic, economic, natural, technological, political, and cultural forces?
💡 Lời giải chi tiết:
According to the PESTEL framework, the macroenvironment encompasses broad external factors that influence the company and its actors within the microenvironment, which leads to the Conclusion: Macroenvironment.
Câu 5:What is the first stage of the buyer decision process, in which the consumer recognizes a problem or need triggered by internal or external stimuli?
💡 Lời giải chi tiết:
According to the consumer behavior model, the buying process begins when a consumer senses a difference between their actual state and a desired state, which leads to the Conclusion: Need recognition.
Câu 6:Which growth strategy focuses on increasing sales of existing products to existing market segments without changing the product?
💡 Lời giải chi tiết:
According to the Ansoff Matrix, market penetration involves selling more of the same products to the same people through tactics like increased advertising or price cuts, which leads to the Conclusion: Market penetration.
Câu 7:What term refers to the differential effect that knowing the brand name has on customer response to the product or its marketing?
💡 Lời giải chi tiết:
According to brand management principles, brand equity is a measure of the brand's ability to capture consumer preference and loyalty, which leads to the Conclusion: Brand equity.
Câu 8:If demand changes greatly with a small change in price, how would a marketer describe the demand for that product?
💡 Lời giải chi tiết:
According to the law of demand and price elasticity, products with many substitutes or those that are luxury items typically show high sensitivity to price changes, which leads to the Conclusion: Elastic.
Câu 9:What is the term for the full positioning of a brand - the full mix of benefits on which it is positioned?
💡 Lời giải chi tiết:
According to marketing strategy concepts, a value proposition answers the question 'Why should I buy your brand rather than a competitor's?', which leads to the Conclusion: Value proposition.
Câu 10:What is the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction?
💡 Lời giải chi tiết:
According to relationship marketing principles, CRM involves managing detailed information about individual customers and carefully managing customer 'touch points' to maximize loyalty, which leads to the Conclusion: Customer Relationship Management.
Câu 11:During which stage of the product life cycle does sales growth slow down or level off because the product has achieved acceptance by most potential buyers?
💡 Lời giải chi tiết:
According to the product life cycle model, maturity is typically the longest stage where competition intensifies and firms must modify their marketing mix to sustain sales, which leads to the Conclusion: Maturity.
Câu 12:Which distribution strategy involves giving a limited number of dealers the exclusive right to distribute the company's products in their territories?
💡 Lời giải chi tiết:
According to distribution channel theory, exclusive distribution is often used for luxury goods to enhance the product's image and allow for higher markups, which leads to the Conclusion: Exclusive distribution.
Câu 13:Which promotion strategy involves the producer directing its marketing activities toward final consumers to induce them to buy the product, thereby creating demand that 'pulls' the product through the channel?
💡 Lời giải chi tiết:
According to integrated marketing communications, a pull strategy uses heavy advertising and consumer promotion to motivate consumers to ask retailers for the product, which leads to the Conclusion: Pull strategy.
Câu 14:In a SWOT analysis, which term refers to external factors that the company may be able to exploit to its advantage?
💡 Lời giải chi tiết:
According to strategic planning frameworks, opportunities are favorable trends or events in the external environment that a firm can capitalize on to improve its performance, which leads to the Conclusion: Opportunities.
Câu 15:Which type of market segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics?
💡 Lời giải chi tiết:
According to segmentation principles, psychographic variables provide a deeper understanding of 'why' consumers buy certain products based on their inner feelings and life patterns, which leads to the Conclusion: Psychographic segmentation.
Câu 16:What pricing strategy involves setting a high price for a new product to 'skim' maximum revenues layer by layer from the segments willing to pay the high price?
💡 Lời giải chi tiết:
According to new-product pricing theory, market skimming is effective when the product's quality supports a high price and there are enough buyers who want the product at that price, which leads to the Conclusion: Market-skimming pricing.
Câu 17:Which concept suggests that a company must carefully coordinate its many communications channels to deliver a clear, consistent, and compelling message about the organization and its products?
💡 Lời giải chi tiết:
According to modern promotion principles, IMC ensures that all touchpoints for a brand convey the same message, avoiding consumer confusion and strengthening brand identity, which leads to the Conclusion: Integrated Marketing Communications.
Câu 18:Which type of marketing research has the objective of gathering preliminary information that will help define problems and suggest hypotheses?
💡 Lời giải chi tiết:
According to research methodology, exploratory research is often qualitative and used when a company is facing a new problem or seeking new opportunities, which leads to the Conclusion: Exploratory research.
Câu 19:Which philosophy calls for socially and environmentally responsible actions that meet the present needs of consumers and businesses while also preserving the ability of future generations to meet their needs?
💡 Lời giải chi tiết:
According to modern business ethics, sustainable marketing goes beyond the immediate marketing concept by focusing on long-term planetary and social well-being, which leads to the Conclusion: Sustainable marketing.
Câu 20:When a firm decides to target several market segments and designs separate offers for each, which target marketing strategy is it using?
💡 Lời giải chi tiết:
According to targeting strategy models, differentiated (or segmented) marketing allows a firm to capture more total sales by tailoring products and marketing to specific niche needs, which leads to the Conclusion: Differentiated marketing.
Câu 21:Which term refers to business demand that ultimately comes from (derives from) the demand for consumer goods?
💡 Lời giải chi tiết:
According to industrial marketing principles, B2B marketers must monitor consumer buying patterns because the demand for raw materials depends on the sales of finished consumer products, which leads to the Conclusion: Derived demand.
Câu 22:Which service characteristic means that services are produced and consumed at the same time and cannot be separated from their providers?
💡 Lời giải chi tiết:
According to service marketing theory, because the customer is often present during the service production, the provider-customer interaction is a critical part of service quality, which leads to the Conclusion: Inseparability.
Câu 23:Which marketing tool involves engaging directly with carefully targeted individual consumers to both obtain an immediate response and build lasting customer relationships?
💡 Lời giải chi tiết:
According to the promotion mix, direct marketing uses tools like email, catalogs, and telemarketing to communicate one-on-one with prospects, which leads to the Conclusion: Direct marketing.
Câu 24:What term describes an advantage over competitors gained by offering consumers greater value, either by having lower prices or providing more benefits that justify higher prices?
💡 Lời giải chi tiết:
According to Michael Porter's competitive strategy, firms must find a unique position in the industry to deliver superior value to customers, which leads to the Conclusion: Competitive advantage.
Câu 25:Which marketing concept holds that marketing strategy should deliver value to customers in a way that maintains or improves both the consumer's and society's well-being?
💡 Lời giải chi tiết:
According to marketing evolution, the societal marketing concept balances three considerations: company profits, consumer wants, and society's interests, which leads to the Conclusion: Societal marketing concept.