Bộ 8 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy holds that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do?
💡 Lời giải chi tiết:
According to Kotler and Armstrong, the marketing concept is a customer-centered 'sense-and-respond' philosophy that focuses on finding the right products for your customers rather than the right customers for your products. Kết luận Lý giải The marketing concept
Câu 2:In the BCG Growth-Share Matrix, which category describes strategic business units with a high relative market share in a low-growth market?
💡 Lời giải chi tiết:
Cash cows are established and successful business units that produce a lot of the cash that the company uses to pay its bills and support other units that need investment. Kết luận Lý giải Cash cows
Câu 3:When a company divides the market into units such as nations, states, regions, or cities, which type of segmentation is it using?
💡 Lời giải chi tiết:
Geographic segmentation calls for dividing the market into different geographical units to tailor marketing programs to the needs of local customer groups. Kết luận Lý giải Geographic segmentation
Câu 4:What is the most basic level of a product that addresses what the buyer is really buying to satisfy a fundamental need?
💡 Lời giải chi tiết:
The core customer value represents the fundamental problem-solving benefits or services that consumers seek when they purchase a product. Kết luận Lý giải Core customer value
Câu 5:Which pricing strategy involves setting a high initial price for a new product to 'skim' maximum revenues layer by layer from segments willing to pay the high price?
💡 Lời giải chi tiết:
Market-skimming pricing is typically used when the product quality and image support its high price and there are enough buyers who want the product at that price. Kết luận Lý giải Market-skimming pricing
Câu 6:In which stage of the Product Life Cycle (PLC) do sales start to climb quickly as early adopters continue to buy and other consumers follow their lead?
💡 Lời giải chi tiết:
The growth stage is characterized by rapid market acceptance, increasing profits, and the entry of new competitors who are attracted by the market's potential. Kết luận Lý giải Growth
Câu 7:What type of data consists of information that already exists somewhere, having been collected for another purpose?
💡 Lời giải chi tiết:
Secondary data is often the starting point for marketing research because it can be obtained more quickly and at a lower cost than primary data. Kết luận Lý giải Secondary data
Câu 8:Which term refers to the differential effect that knowing the brand name has on customer response to the product and its marketing?
💡 Lời giải chi tiết:
Brand equity is a measure of the brand's ability to capture consumer preference and loyalty, reflecting the value of the brand beyond its functional benefits. Kết luận Lý giải Brand equity
Câu 9:strategy of stocking a product in as many outlets as possible to ensure maximum brand exposure and consumer convenience is known as:
💡 Lời giải chi tiết:
Intensive distribution is commonly used for convenience products like soda or candy, where availability is a key factor in the purchase decision. Kết luận Lý giải Intensive distribution
Câu 10:Which concept emphasizes that a company must carefully integrate and coordinate its many communication channels to deliver a clear, consistent, and compelling message about the organization and its products?
💡 Lời giải chi tiết:
IMC ensures that all brand messages, whether via advertising, social media, or public relations, work together to provide a unified brand experience. Kết luận Lý giải Integrated Marketing Communications (IMC)
Câu 11:What is the term for the customer's evaluation of the difference between all the benefits and all the costs of a marketing offer relative to those of competing offers?
💡 Lời giải chi tiết:
Customers act on perceived value rather than objective value, making it crucial for marketers to understand how consumers weigh benefits against costs. Kết luận Lý giải Customer-perceived value
Câu 12:Factors such as demographic, economic, natural, technological, political, and cultural forces belong to which part of the marketing environment?
💡 Lời giải chi tiết:
The macroenvironment consists of broader societal forces that affect the actors in the microenvironment and influence the entire industry's landscape. Kết luận Lý giải Macroenvironment
Câu 13:firm that is willing to maintain its market share without 'rocking the boat' and often copies or improves upon the leader's products and programs is called a:
💡 Lời giải chi tiết:
Market followers avoid the high costs of innovation and instead focus on holding their current customers and winning a fair share of new ones. Kết luận Lý giải Market follower
Câu 14:In a SWOT analysis, external factors that the company may be able to exploit to its advantage are classified as:
💡 Lời giải chi tiết:
Opportunities represent external favorable conditions in the environment that a business can utilize to gain a competitive edge or grow. Kết luận Lý giải Opportunities
Câu 15:Which stage of the consumer buyer decision process involves 'cognitive dissonance', or buyer discomfort caused by post-purchase conflict?
💡 Lời giải chi tiết:
Post-purchase behavior is critical for marketers to manage because satisfied customers become loyal advocates, while cognitive dissonance can lead to negative word-of-mouth. Kết luận Lý giải Post-purchase behavior
Câu 16:The business demand that ultimately comes from the demand for consumer goods is known as:
💡 Lời giải chi tiết:
Business marketers must often monitor the buying patterns of ultimate consumers because business-to-business demand is inherently linked to consumer market trends. Kết luận Lý giải Derived demand
Câu 17:Which international marketing strategy involves adjusting the marketing strategy and mix elements to each international target market?
💡 Lời giải chi tiết:
Adapted global marketing recognizes that consumers in different countries have different needs and cultural backgrounds, requiring tailored marketing approaches. Kết luận Lý giải Adapted global marketing
Câu 18:Which characteristic of services refers to the fact that services are produced and consumed at the same time and cannot be separated from their providers?
💡 Lời giải chi tiết:
Service inseparability means that the provider-customer interaction is a special feature of service marketing, as both affect the final outcome. Kết luận Lý giải Inseparability
Câu 19:Setting prices based on buyers' perceptions of value rather than on the seller's cost is known as:
💡 Lời giải chi tiết:
Value-based pricing starts with analyzing consumer needs and value perceptions, and the price is set to match those perceptions before the product is even designed. Kết luận Lý giải Value-based pricing
Câu 20:Short-term incentives such as coupons, contests, and discounts used to encourage the purchase or sale of a product or service are called:
💡 Lời giải chi tiết:
Sales promotions are designed to stimulate immediate consumer buying or to boost dealer effectiveness in the short run. Kết luận Lý giải Sales promotion
Câu 21:In the Ansoff Product/Market Expansion Grid, which strategy involves a company starting up or buying businesses outside of its current products and markets?
💡 Lời giải chi tiết:
Diversification is the riskiest growth strategy because the company has no experience in either the new product category or the new market segment. Kết luận Lý giải Diversification
Câu 22:The total number of versions offered of each product in a company's product line is known as the product mix:
💡 Lời giải chi tiết:
Product depth refers to how many variations, such as different sizes or flavors, a company offers for each individual product within a line. Kết luận Lý giải Depth
Câu 23:Which component of holistic marketing focuses on building mutually satisfying long-term bonds with key stakeholders like customers, employees, and suppliers?
💡 Lời giải chi tiết:
Relationship marketing aims to build strong economic and social ties by consistently delivering high-quality products and services to stakeholders. Kết luận Lý giải Relationship marketing
Câu 24:tool used by marketers to show consumer perceptions of their brand versus competing products on important buying dimensions is called a:
💡 Lời giải chi tiết:
Perceptual maps help managers understand how their brand is positioned in the minds of customers relative to competitors across key attributes like price and quality. Kết luận Lý giải Positioning map (Perceptual map)
Câu 25:The practice of cutting out marketing channel intermediaries by product or service producers, or the displacement of traditional resellers by radical new types of intermediaries, is known as:
💡 Lời giải chi tiết:
Disintermediation has become common in the digital age as many companies now sell directly to consumers via the internet, bypassing traditional retail stores. Kết luận Lý giải Disintermediation