Bộ 9 - Trắc nghiệm Quản trị Marketing Tiếng Anh có đáp án
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Câu 1:Which management philosophy argues that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do?
💡 Lời giải chi tiết:
According to Philip Kotler's framework, this philosophy focuses on a customer-centered 'sense and respond' approach rather than a 'make and sell' approach. Kết luận Lý giải The marketing concept
Câu 2:company divides the market into groups based on consumer knowledge, attitudes, uses, or responses to a product. Which type of segmentation is being used?
💡 Lời giải chi tiết:
Under common marketing analysis, behavioral segmentation categorizes buyers based on their relationship and interactions with a specific product. Kết luận Lý giải Behavioral segmentation
Câu 3:Which of the following describes the differential effect that knowing the brand name has on customer response to the product and its marketing?
💡 Lời giải chi tiết:
According to David Aaker's model, brand equity represents the added value endowed to products and services as reflected in how consumers think and act toward the brand. Kết luận Lý giải Brand equity
Câu 4:firm sets a high price for a new product to maximize revenue layer by layer from the segments willing to pay the high price. What is this strategy called?
💡 Lời giải chi tiết:
According to pricing theory, market-skimming involves setting high initial prices to 'skim' revenues from the top of the market before lowering prices later. Kết luận Lý giải Market-skimming pricing
Câu 5:In which stage of the Product Life Cycle (PLC) do sales growth slows down or levels off because the product has achieved acceptance by most potential buyers?
💡 Lời giải chi tiết:
The maturity stage is characterized by a slowdown in sales growth as the product reaches maximum market penetration. Kết luận Lý giải Maturity
Câu 6:Which distribution strategy involves stocking the product in as many outlets as possible to ensure maximum brand exposure and consumer convenience?
💡 Lời giải chi tiết:
According to distribution channel theory, intensive distribution is typically used for convenience products like soda or snacks to ensure they are available everywhere. Kết luận Lý giải Intensive distribution
Câu 7:Buyer discomfort caused by post-purchase conflict is known as what in marketing terminology?
💡 Lời giải chi tiết:
Leon Festinger's theory suggests that cognitive dissonance occurs when consumers feel unease after a purchase, wondering if they made the right choice. Kết luận Lý giải Cognitive dissonance
Câu 8:The full positioning of a brand - the full mix of benefits on which it is positioned - is known as its what?
💡 Lời giải chi tiết:
Based on marketing fundamentals, a value proposition is the set of benefits or values a company promises to deliver to consumers to satisfy their needs. Kết luận Lý giải Value proposition
Câu 9:In a PESTEL analysis, which factor would include changes in disposable income, inflation rates, and stock market fluctuations?
💡 Lời giải chi tiết:
Economic factors in the macro-environment directly affect consumer purchasing power and spending patterns. Kết luận Lý giải Economic factors
Câu 10:Which digital marketing metric refers to the percentage of visitors who leave a website after viewing only one page?
💡 Lời giải chi tiết:
According to web analytics standards, the bounce rate measures how many users exit a site without interacting with any other pages. Kết luận Lý giải Bounce rate
Câu 11:Which promotion mix tool involves building good relations with the company's various publics by obtaining favorable publicity and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations focuses on managing the spread of information between an organization and the public to maintain a positive image. Kết luận Lý giải Public relations
Câu 12:What is the term for the value of the entire stream of purchases a customer makes over a lifetime of patronage?
💡 Lời giải chi tiết:
In CRM analysis, customer lifetime value represents the total net profit attributed to the entire future relationship with a customer. Kết luận Lý giải Customer lifetime value
Câu 13:producer directs its marketing activities (primarily advertising and consumer promotion) toward final consumers to induce them to buy the product. This is known as what strategy?
💡 Lời giải chi tiết:
A pull strategy aims to create consumer demand that 'pulls' the product through the distribution channel. Kết luận Lý giải Pull strategy
Câu 14:In SWOT analysis, which quadrant describes external factors that the company may be able to exploit to its advantage?
💡 Lời giải chi tiết:
Opportunities are favorable external factors that a company could use to gain a competitive advantage. Kết luận Lý giải Opportunities
Câu 15:According to the BCG matrix, what are low-growth, high-share businesses or products that produce a lot of cash used to pay bills and support other SBUs?
💡 Lời giải chi tiết:
Cash cows are established, successful units that require less investment and generate significant cash flow for the organization. Kết luận Lý giải Cash cows
Câu 16:Which service characteristic means that services cannot be seen, tasted, felt, heard, or smelled before they are bought?
💡 Lời giải chi tiết:
Intangibility is the fundamental service characteristic that makes it difficult for consumers to evaluate quality before purchase. Kết luận Lý giải Intangibility
Câu 17:Dividing a market into different segments based on lifestyle or personality characteristics is called what?
💡 Lời giải chi tiết:
Psychographic segmentation looks beyond external demographics to understand the internal motivations and traits of consumers. Kết luận Lý giải Psychographic segmentation
Câu 18:What is the concept of carefully integrating and coordinating the company's many communications channels to deliver a clear, consistent, and compelling message?
💡 Lời giải chi tiết:
IMC ensures that all brand messages and images are unified across all touchpoints to avoid customer confusion. Kết luận Lý giải Integrated Marketing Communications (IMC)
Câu 19:runner-up firm that is fighting hard to increase its market share in an industry is known as a what?
💡 Lời giải chi tiết:
A market challenger aggressively attacks the leader and other competitors to gain more market share. Kết luận Lý giải Market challenger
Câu 20:Pricing a product at 9.99 dollars instead of 10.00 dollars to make it seem significantly cheaper is an example of what?
💡 Lời giải chi tiết:
Psychological pricing considers the psychology of prices and not simply the economics, often using 'odd-even' pricing to influence perception. Kết luận Lý giải Psychological pricing
Câu 21:The demand for business goods is ultimately derived from the demand for consumer goods. What is this phenomenon called?
💡 Lời giải chi tiết:
In B2B marketing, derived demand means that if consumer demand for a finished product drops, the demand for its industrial components will also drop. Kết luận Lý giải Derived demand
Câu 22:Which concept calls for meeting the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs?
💡 Lời giải chi tiết:
Sustainable marketing considers both the long-term interests of customers and the long-term needs of the environment and society. Kết luận Lý giải The sustainable marketing concept
Câu 23:What is the strategy of adjusting a global marketing program to local cultural and market conditions?
💡 Lời giải chi tiết:
Adapted global marketing (often called glocalization) involves modifying the marketing mix elements for each specific international target market. Kết luận Lý giải Adapted global marketing
Câu 24:Engaging directly with carefully targeted individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships is called what?
💡 Lời giải chi tiết:
Direct and digital marketing bypass intermediaries to interact with customers one-on-one through various platforms. Kết luận Lý giải Direct and digital marketing
Câu 25:Which philosophy holds that marketing strategy should deliver value to customers in a way that maintains or improves both the consumer's and society's well-being?
💡 Lời giải chi tiết:
The societal marketing concept questions whether the pure marketing concept overlooks possible conflicts between short-run consumer wants and long-run welfare. Kết luận Lý giải The societal marketing concept