Bộ 4 - Trắc nghiệm Nguyên lý Marketing Tiếng Anh có đáp án
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Câu 1:According to the definition by Kotler and Armstrong, what is the primary goal of the marketing process?
💡 Lời giải chi tiết:
According to the widely accepted definition in 'Principles of Marketing', the process involves companies creating value for customers and building relationships to capture value in return. Kết luận Lý giải: To create value for customers and build strong customer relationships
Câu 2:Which of the following describes a basic human requirement such as food, air, or water that marketing cannot create?
💡 Lời giải chi tiết:
In marketing theory, needs are states of felt deprivation that pre-exist in the human makeup and are not invented by marketers. Kết luận Lý giải: Needs
Câu 3:Theodore Levitt used this term to describe companies that focus more on their specific products than the benefits produced by those products:
💡 Lời giải chi tiết:
Marketing myopia occurs when sellers pay more attention to the specific products they offer rather than the underlying customer needs. Kết luận Lý giải: Marketing myopia
Câu 4:In the BCG Growth-Share Matrix, a Strategic Business Unit (SBU) with high relative market share in a low-growth market is a:
💡 Lời giải chi tiết:
Cash cows are established and successful SBUs that need less investment to hold their market share and produce a lot of cash. Kết luận Lý giải: Cash cow
Câu 5:According to the Ansoff Matrix, which strategy involves increasing sales of existing products to existing market segments?
💡 Lời giải chi tiết:
Market penetration seeks to increase sales from existing products in existing markets without changing the product itself. Kết luận Lý giải: Market penetration
Câu 6:Which microenvironment element consists of groups that have an actual or potential interest in or impact on an organization's ability to achieve its goals?
💡 Lời giải chi tiết:
Publics include various groups such as financial, media, government, and citizen-action groups that influence the company environment. Kết luận Lý giải: Publics
Câu 7:The statistical study of human populations in terms of size, density, location, age, and gender is called:
💡 Lời giải chi tiết:
Demographics is a major macroenvironment factor that involves tracking population trends that affect marketing opportunities. Kết luận Lý giải: Demographics
Câu 8:What is the term for the systematic design, collection, analysis, and reporting of data relevant to a specific marketing situation?
💡 Lời giải chi tiết:
Marketing research is specifically designed to provide insights for a particular marketing problem or decision. Kết luận Lý giải: Marketing research
Câu 9:Information that was previously collected for another purpose but is being used for the current research project is:
💡 Lời giải chi tiết:
Secondary data consists of information that already exists somewhere, usually obtained faster and at a lower cost than primary data. Kết luận Lý giải: Secondary data
Câu 10:Which factor is considered the most basic determinant of a person's wants and behavior, learned from family and society?
💡 Lời giải chi tiết:
Culture is the fundamental set of values, perceptions, and behaviors learned by a member of society from family and other key institutions. Kết luận Lý giải: Culture
Câu 11:The tendency of people to interpret incoming information in a way that supports their existing beliefs is known as:
💡 Lời giải chi tiết:
Selective distortion is the process by which individuals fit new information into their current mindset or biases. Kết luận Lý giải: Selective distortion
Câu 12:What term describes the buyer discomfort or conflict that arises after a purchase decision has been made?
💡 Lời giải chi tiết:
Cognitive dissonance occurs when consumers feel uneasy about the trade-offs of the brand they chose versus those they rejected. Kết luận Lý giải: Cognitive dissonance
Câu 13:Dividing a market into groups based on social class, lifestyle, or personality characteristics is:
💡 Lời giải chi tiết:
Psychographic segmentation groups buyers based on internal traits like lifestyle and personality rather than just external demographics. Kết luận Lý giải: Psychographic segmentation
Câu 14:The process of making a firm's market offering unique to create superior customer value is called:
💡 Lời giải chi tiết:
Differentiation is the act of distinguishing the market offering to provide unique benefits that stand out from competitors. Kết luận Lý giải: Differentiation
Câu 15:Which product level includes additional services and benefits such as a warranty, after-sale service, and delivery?
💡 Lời giải chi tiết:
The augmented product level offers extra services and benefits that enhance the customer's overall experience with the brand. Kết luận Lý giải: Augmented product
Câu 16:Products that consumers buy frequently, immediately, and with minimal comparison or buying effort are:
💡 Lời giải chi tiết:
Convenience products are low-priced, widely available items like snacks or newspapers that require little planning. Kết luận Lý giải: Convenience products
Câu 17:In which stage of the Product Life Cycle (PLC) do sales growth slow down or level off as the product achieves mass acceptance?
💡 Lời giải chi tiết:
The maturity stage is reached when most potential buyers have accepted the product, leading to stabilized sales and increased competition. Kết luận Lý giải: Maturity stage
Câu 18:What is the pricing method that involves adding a standard markup to the cost of the product?
💡 Lời giải chi tiết:
Cost-plus pricing is the simplest approach where a fixed profit margin is added directly to the unit production cost. Kết luận Lý giải: Cost-plus pricing
Câu 19:Setting a high initial price for a new product to harvest maximum revenue from segments willing to pay the premium is:
💡 Lời giải chi tiết:
Market-skimming (or price skimming) targets early adopters who are less price-sensitive before lowering the price for other segments. Kết luận Lý giải: Market-skimming pricing
Câu 20:Which distribution strategy involves stocking products in as many outlets as possible to ensure maximum brand exposure?
💡 Lời giải chi tiết:
Intensive distribution is commonly used for convenience goods like soft drinks to ensure they are available wherever customers are. Kết luận Lý giải: Intensive distribution
Câu 21:What term describes the removal of marketing channel intermediaries by producers to sell directly to final buyers?
💡 Lời giải chi tiết:
Disintermediation occurs when product or service producers cut out traditional intermediaries like wholesalers or retailers. Kết luận Lý giải: Disintermediation
Câu 22:Which element of the promotion mix focuses on building a favorable corporate image and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations (PR) involves managing communications with various publics to build brand reputation and manage crises. Kết luận Lý giải: Public relations
Câu 23:strategy that uses the sales force and trade promotion to move the product through marketing channels is a:
💡 Lời giải chi tiết:
A push strategy focuses on promoting the product to channel members so they will stock it and sell it to final consumers. Kết luận Lý giải: Push strategy
Câu 24:Directly engaging with carefully targeted individual consumers to obtain an immediate response and build lasting relationships is:
💡 Lời giải chi tiết:
Direct marketing allows companies to tailor messages to specific individuals and track immediate responses and engagement. Kết luận Lý giải: Direct and digital marketing
Câu 25:Socially and environmentally responsible marketing that meets the needs of current consumers while preserving future generations' ability to meet theirs is:
💡 Lời giải chi tiết:
Sustainable marketing goes beyond immediate profits to consider the long-term impact on the planet and society. Kết luận Lý giải: Sustainable marketing