Bộ 5 - Trắc nghiệm Nguyên lý Marketing Tiếng Anh có đáp án
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Câu 1:Which marketing management philosophy argues that a company should determine the needs and interests of target markets and deliver satisfaction more effectively than competitors in a way that maintains or improves both the consumer's and society's well-being?
💡 Lời giải chi tiết:
According to Philip Kotler, the societal marketing concept balances company profits, consumer wants, and society's long-term interests to ensure sustainable business practices. Kết luận Lý giải: The societal marketing concept
Câu 2:In the BCG Growth-Share Matrix, which category represents low-growth, high-share businesses or products that produce a lot of the cash that the company uses to pay its bills and support other SBUs?
💡 Lời giải chi tiết:
According to the Boston Consulting Group model, cash cows are established and successful SBUs that require less investment to maintain their market share and generate significant cash flow. Kết luận Lý giải: Cash cows
Câu 3:When a company divides a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate marketing strategies or mixes, it is practicing what?
💡 Lời giải chi tiết:
Market segmentation is the process of identifying specific groups within a broader market to tailor products and marketing efforts more effectively. Kết luận Lý giải: Market segmentation
Câu 4:brand's value proposition is the set of benefits or values it promises to deliver to consumers to satisfy their needs; which of the following best describes 'more for more' positioning?
💡 Lời giải chi tiết:
In marketing strategy, 'more for more' positioning involves offering premium quality and prestige at a high price point to appeal to status-conscious consumers. Kết luận Lý giải: Providing an upscale product or service and charging a higher price to cover the higher costs
Câu 5:Which type of segmentation divides buyers into different segments based on lifestyle or personality characteristics?
💡 Lời giải chi tiết:
Psychographic segmentation goes beyond basic demographics to group consumers by how they think, their social class, and their daily activities. Kết luận Lý giải: Psychographic segmentation
Câu 6:Which level of the 'Three Levels of Product' represents the additional consumer services and benefits built around the core and actual products, such as a warranty or free delivery?
💡 Lời giải chi tiết:
The augmented product level includes the non-physical attributes that add value to the purchase, such as after-sale service and financial support. Kết luận Lý giải: Augmented product
Câu 7:In the Product Life Cycle (PLC), which stage is characterized by rapid market acceptance and increasing profits as early adopters continue to buy and conventional consumers begin to follow?
💡 Lời giải chi tiết:
The growth stage is marked by a significant rise in sales volume and the entry of new competitors attracted by the market's profit potential. Kết luận Lý giải: Growth
Câu 8:What pricing strategy involves setting a high price for a new product to 'skim' maximum revenues layer by layer from the segments willing to pay the high price?
💡 Lời giải chi tiết:
Market-skimming pricing is effective when the product's image and quality support its high price and there are enough buyers who want the product at that price. Kết luận Lý giải: Market-skimming pricing
Câu 9:Which of the following is an example of a 'Push' promotion strategy?
💡 Lời giải chi tiết:
A push strategy involves using the sales force and trade promotion to 'push' the product through marketing channels to final consumers. Kết luận Lý giải: Personal selling and trade promotion to move the product through channels
Câu 10:In a 'Vertical Marketing System' (VMS), which type combines successive stages of production and distribution under single ownership?
💡 Lời giải chi tiết:
A corporate VMS integrates all levels of the supply chain under one company's control to improve efficiency and reduce conflict. Kết luận Lý giải: Corporate VMS
Câu 11:What is the term for the set of all actual and potential buyers of a product or service?
💡 Lời giải chi tiết:
In marketing, a market consists of people or organizations with the needs, resources, and willingness to buy a specific offering. Kết luận Lý giải: Market
Câu 12:Which characteristic of services refers to the fact that services cannot be seen, tasted, felt, heard, or smelled before they are purchased?
💡 Lời giải chi tiết:
Service intangibility means that because services are performances rather than objects, they cannot be evaluated by the five senses prior to the transaction. Kết luận Lý giải: Service intangibility
Câu 13:What is the primary purpose of 'Differentiated Marketing' (or segmented marketing)?
💡 Lời giải chi tiết:
Differentiated marketing aims to achieve higher sales and a stronger position within each market segment by tailoring specific marketing mixes. Kết luận Lý giải: To target several market segments and design separate offers for each
Câu 14:Business demand is 'derived demand' because it ultimately comes from what?
💡 Lời giải chi tiết:
Derived demand in B2B markets exists only because there is demand for the finished consumer products that those business inputs help create. Kết luận Lý giải: The demand for consumer goods
Câu 15:Which of the following describes the 'Marketing Mix' from the buyer's viewpoint according to the 4Cs model?
💡 Lời giải chi tiết:
The 4Cs model redefines the traditional 4Ps to focus on how the marketing efforts serve the consumer's interests and experience. Kết luận Lý giải: Customer solution, Customer cost, Convenience, Communication
Câu 16:Which environment includes the actors close to the company that affect its ability to serve its customers, such as suppliers, marketing intermediaries, and competitors?
💡 Lời giải chi tiết:
The micro-environment consists of the specific factors and players that directly impact a company's day-to-day operations and customer relationships. Kết luận Lý giải: Micro-environment
Câu 17:What kind of research is used to gather preliminary information that will help define problems and suggest hypotheses?
💡 Lời giải chi tiết:
Exploratory research is typically the first step in the research process, used to clarify the nature of a problem and provide insights for further study. Kết luận Lý giải: Exploratory research
Câu 18:In Maslow's Hierarchy of Needs, which needs are at the lowest level and must be satisfied first?
💡 Lời giải chi tiết:
Physiological needs, such as food, water, and sleep, are fundamental requirements for human survival and are the foundation of Maslow's theory. Kết luận Lý giải: Physiological needs
Câu 19:What is the term for a name, term, sign, symbol, or design that identifies the maker or seller of a product or service?
💡 Lời giải chi tiết:
A brand serves as a distinctive identity that differentiates a firm's offerings from those of its competitors in the minds of consumers. Kết luận Lý giải: Brand
Câu 20:Which of the following describes 'Internal Marketing' in the context of service marketing?
💡 Lời giải chi tiết:
Internal marketing ensures that employees are prepared and motivated to deliver high-quality service, recognizing that happy employees lead to happy customers. Kết luận Lý giải: The company orienting and motivating its customer-contact employees and supporting service people to work as a team
Câu 21:When a company enters a new market with an existing product, it is following which strategy according to the Ansoff Product/Market Expansion Grid?
💡 Lời giải chi tiết:
Market development involves identifying and developing new market segments for current products, such as expanding into new geographic regions. Kết luận Lý giải: Market development
Câu 22:Which component of the promotion mix involves building good relations with the company's various publics by obtaining favorable publicity and handling unfavorable rumors?
💡 Lời giải chi tiết:
Public relations (PR) focuses on managing the spread of information between an organization and the public to maintain a positive corporate image. Kết luận Lý giải: Public relations
Câu 23:In pricing, what is 'Price Elasticity'?
💡 Lời giải chi tiết:
Price elasticity of demand measures how much the quantity demanded of a good responds to a change in the price of that good. Kết luận Lý giải: The measure of the sensitivity of demand to changes in price
Câu 24:What is the term for 'the practice of using the established brand name of two different companies on the same product'?
💡 Lời giải chi tiết:
Co-branding leverages the equity of two well-known brands to create a more attractive offering and reach a broader audience. Kết luận Lý giải: Co-branding
Câu 25:Which of the following is an 'environmental' factor that influences business buyer behavior?
💡 Lời giải chi tiết:
External economic developments, such as inflation or interest rate changes, are broad environmental factors that dictate the purchasing power and strategy of businesses. Kết luận Lý giải: Economic developments