Trắc nghiệm Marketing căn bản Tiếng Anh có đáp án - Chương 6
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Câu 1:What is the process of dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate marketing programs?
💡 Lời giải chi tiết:
According to standard marketing theory, the process of dividing a broad consumer or business market into sub-groups of consumers is known as market segmentation. Conclusion: Market segmentation
Câu 2:Which requirement for effective segmentation ensures that the size, purchasing power, and profiles of the segments can be measured?
💡 Lời giải chi tiết:
The criteria of measurability means that the company must be able to quantify the size and purchasing power of a specific segment. Conclusion: Measurable
Câu 3:company that decides to ignore market segment differences and target the whole market with one offer is using which strategy?
💡 Lời giải chi tiết:
Undifferentiated marketing, also called mass marketing, focuses on what is common in the needs of consumers rather than on what is different. Conclusion: Undifferentiated marketing
Câu 4:Which type of segmentation divides buyers into different segments based on lifestyle or personality characteristics?
💡 Lời giải chi tiết:
Psychographic segmentation uses variables like social class, lifestyle, or personality traits to categorize consumers. Conclusion: Psychographic segmentation
Câu 5:When a firm goes after a large share of one or a few smaller segments or niches, it is practicing which targeting strategy?
💡 Lời giải chi tiết:
Concentrated marketing, or niche marketing, is especially appealing when company resources are limited as it focuses on a specific sub-group. Conclusion: Concentrated marketing
Câu 6:Which requirement for effective segmentation states that the segments must be large or profitable enough to serve?
💡 Lời giải chi tiết:
The substantiality requirement ensures that a segment is large enough to warrant a tailored marketing program. Conclusion: Substantial
Câu 7:The way a product is defined by consumers on important attributes, or the place it occupies in consumers' minds relative to competing products, is known as what?
💡 Lời giải chi tiết:
Product position is the complex set of perceptions, impressions, and feelings that consumers have for the product compared with competing products. Conclusion: Product position
Câu 8:Dividing the market based on when buyers get the idea to buy, actually make their purchase, or use the purchased item is called what?
💡 Lời giải chi tiết:
Occasion segmentation helps firms build up product usage by associating the product with specific times or events. Conclusion: Occasion segmentation
Câu 9:If a company targets several market segments and designs separate offers for each, which marketing strategy is it using?
💡 Lời giải chi tiết:
Differentiated marketing involves creating separate marketing mixes for multiple segments to achieve higher sales and a stronger position within each. Conclusion: Differentiated marketing
Câu 10:Which of the following describes 'Individual marketing'?
💡 Lời giải chi tiết:
Individual marketing is the extreme of micromarketing, where products are customized for each specific client. Conclusion: Tailoring products and marketing programs to the needs and preferences of individual customers
Câu 11:'Perceptual Positioning Map' is primarily used by marketers to do what?
💡 Lời giải chi tiết:
Marketers use perceptual maps to visualize how their brands are perceived by customers compared to competitors along key attributes. Conclusion: Show consumer perceptions of their brands versus competing products on important buying dimensions
Câu 12:Which value proposition represents the 'winning' strategy of providing upscale products at a higher price to cover higher costs?
💡 Lời giải chi tiết:
The 'more for more' positioning involves providing the most upscale product or service and charging a higher price to cover the higher costs. Conclusion: More for more
Câu 13:When a business differentiates itself by hiring and training better people than its competitors do, it is using which type of differentiation?
💡 Lời giải chi tiết:
People differentiation occurs when a company gains a competitive advantage by having superior employees. Conclusion: People differentiation
Câu 14:What is the term for an advantage over competitors gained by offering greater customer value, either by having lower prices or providing more benefits that justify higher prices?
💡 Lời giải chi tiết:
Competitive advantage is the specific edge a company has over its rivals that allows it to generate more sales or margins. Conclusion: Competitive advantage
Câu 15:Which segmentation variable classifies consumers into light, medium, and heavy product users?
💡 Lời giải chi tiết:
Usage rate segmentation markets products based on how frequently or in what volume consumers use the product. Conclusion: Usage rate
Câu 16:Which requirement for effective segmentation means that the segments can be effectively reached and served?
💡 Lời giải chi tiết:
Accessibility implies that the market segments can be contacted and reached through various distribution and communication channels. Conclusion: Accessible
Câu 17:The full positioning of a brand, which is the full mix of benefits on which it is positioned, is called what?
💡 Lời giải chi tiết:
A value proposition is the full set of benefits a brand promises to deliver to customers to satisfy their needs. Conclusion: Value proposition
Câu 18:What is the first step in the STP process (Segmentation, Targeting, and Positioning)?
💡 Lời giải chi tiết:
The marketing process typically begins with market segmentation, followed by targeting and then positioning. Conclusion: Market segmentation
Câu 19:Which type of segmentation is based on dividing the market into groups according to the different benefits that consumers seek from the product?
💡 Lời giải chi tiết:
Benefit segmentation requires finding the major benefits people look for in a product class and the kinds of people who look for each benefit. Conclusion: Benefit segmentation
Câu 20:Dividing the market into segments based on variables such as age, gender, family size, income, and occupation is known as what?
💡 Lời giải chi tiết:
Demographic variables are the most popular bases for segmenting customer groups because they are easier to measure than most other variables. Conclusion: Demographic segmentation
Câu 21:Which of the following value propositions is often very difficult to sustain in the long run?
💡 Lời giải chi tiết:
Offering more benefits for a lower price is usually unsustainable because providing 'more' typically costs the company more. Conclusion: More for less
Câu 22:What is the name for the strategy of tailoring products and marketing programs to the needs and wants of local customer segments such as cities or specific neighborhoods?
💡 Lời giải chi tiết:
Local marketing involves customizing the brand's offer to fit the needs of specific local groups of customers. Conclusion: Local marketing
Câu 23:Which of the following is NOT a requirement for effective market segmentation?
💡 Lời giải chi tiết:
Standard requirements for effective segmentation include being measurable, accessible, substantial, differentiable, and actionable; interchangeable is not one of them. Conclusion: Interchangeable
Câu 24:brand's 'differentiation' refers to which of the following?
💡 Lời giải chi tiết:
Differentiation involves making the product offer truly distinct from competitors' offers to create higher value for consumers. Conclusion: Actually differentiating the market offering to create superior customer value
Câu 25:What type of segmentation involves forming segments of consumers who have similar needs and buying behaviors even though they are located in different countries?
💡 Lời giải chi tiết:
Intermarket segmentation, also called cross-market segmentation, allows companies to target consumers with similar needs regardless of geographic location. Conclusion: Intermarket segmentation